Store Manager

the Sleep Company; Kozhikode district; On-site; INR 260,000 - 480,000; Full time

Job summary

the Sleep Company in Kozhikode, Kerala seeks a Store Manager to lead daily store operations, deliver exceptional customer service, and drive sales growth. You will train and mentor staff, manage budgets, and ensure compliance with health and safety regulations.

This role requires hands-on leadership, inventory management, and the ability to develop promotions and visual displays to attract customers. If you enjoy coaching teams and optimizing store performance in a fast-paced retail environment,

Qualifications

• Experience in retail store management.
• Strong communication and leadership skills.
• Ability to develop sales strategies and promotions.

Responsibilities

• Deliver excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.
• Excellent Communication

Skills

Customer service

Team leadership

Sales training

Job description

Responsibilities:

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.
• Excellent Communication