Store Manager

Ample; India; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Ample in India is seeking a seasoned Retail Leader to drive Sales and Operational Excellence. You will empower a high-performing team, maintain SOPs, and audit stores to ensure exceptional guest experiences and strong visuals.

Lead with LEGO-inspired creativity and play, mentor staff, and collaborate with stakeholders to deliver sustained business performance. A strong track record in retail management is essential.

Qualifications

• Minimum of 6 years in retail management roles.
• Strong ability to motivate and develop a high-performing team.
• Excellent organizational and communication skills.
• Proven track record in achieving sales targets and maintaining operational standards.
• Passionate about delivering exceptional customer experiences.
• Keen eye for visual merchandising and store layout.
• Demonstrated problem-solving skills to efficiently resolve operational issues.
• Ability to embody and inspire others with LEGO's brand values of creativity and play.

Responsibilities

• Exceed Sales KPIs and maintain operational excellence.
• Empower the team to achieve sales targets.
• Ensure compliance with SOPs and conduct store audits.
• Provide exceptional guest experiences.
• Inspire and coach sales associates.
• Recruit and develop a high performing team.
• Collaborate with internal and external stakeholders to deliver business performance.
• Solve store issues to ensure smooth operations.

Skills

Retail leadership

Team development

Communication

Sales target achievement

Operational standards

Customer experience

Visual merchandising

Problem-solving

Brand values LEGO

Job description

Job Description:

Sales and Operational Excellence

• Exceed Sales KPIs andmaintain operational excellence.


• Empower the team toachieve sales targets.


• Ensurecompliance with SOPs and conduct store audits.

Be a Role Model

• Ensure exceptionalguest experiences.


• Create engagingnarratives for customer engagement.


• Inspire and coachsales associates.


• Ensure team membersembody LEGOs commitment to creativity and play.

Customer Experience

• Provide cleardirection for delivering a signature experience.


• Maintain visuallyappealing store displays.


• Maximize repeatbusiness and Net Promoter Score

Team Leadership and Development

• Recruit and develop ahigh performing team.


• Communicateeffectively through coaching and performance management.


• Identify and developtalent for career progression

Collaboration and Business Performance

• Collaborateeffectively with internal and external stakeholders


• Demonstrate strongteamwork to deliver business performance


• Solve store issues toensure smooth operations.

Requirements

• Minimum of 6 yearsin retail management roles.


• Strongability to motivate and develop a high-performing team.


• Excellentorganizational and communication skills.


• Proven track recordin achieving sales targets and maintainingoperational standards.


• Passionate aboutdelivering exceptional customer experiences.


• Keen eyefor visual merchandising and store layout.


• Demonstratedproblem-solving skills to efficiently resolveoperational issues.


• Ability to embodyand inspire others with LEGOs brandvalues of creativity and play.