Store Manager

DriveX Mobility Pvt Ltd; Chengalpattu; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

DriveX Mobility Pvt Ltd in Tamil Nadu, India, seeks an experienced Showroom Manager to lead our automotive showroom and drive customer satisfaction, sales, and profitability.

You will oversee daily operations, manage the showroom team, analyze market trends, and implement strategies to achieve sales targets while ensuring compliance and excellent service.

Qualifications

• Bachelor’s degree in business administration, management, or related field (preferred).
• Minimum of 5 years of automotive showroom management experience.
• Proven track record of achieving sales targets and leading teams.
• Excellent customer service and communication skills.
• Strong analytical and problem-solving abilities.
• Proficiency in computer applications and automotive software.

Responsibilities

• Maintain a customer-centric showroom experience for visitors.
• Respond promptly to customer inquiries and resolve issues professionally.
• Develop strategies to enhance customer satisfaction and loyalty.
• Achieve and exceed monthly and annual sales targets for used vehicles.
• Analyze sales data and market trends to inform pricing and strategies.
• Manage inventory to meet customer demand with optimal vehicle mix.
• Oversee daily showroom operations and enforce policies.
• Monitor expenses and maximize profitability within budget.
• Ensure maintenance of facilities, equipment, and inventory.
• Ensure compliance with laws and company policies related to sales.
• Prepare and present reports on sales, profitability, and KPIs to senior management.
• Lead, mentor, and manage showroom team (CREs, sales staff, support).
• Set KPIs and conduct regular performance reviews.
• Coach and train team to improve product knowledge, customer handling, and sales skills.

Skills

Customer-centric approach

Customer inquiries handling

Sales targets achievement

Sales data analysis

Inventory management

Operations oversight

Budget control

Compliance awareness

Reporting to management

People management

Coaching and training

Communication skills

Problem solving

Education

Bachelor’s degree in business administration

Tools

Automotive industry software

Computer applications

Job description

Chinglepet, India | Posted on 08/05/2026

• Maintain a customer-centric approach and ensure a positive experience for all visitors to the showroom


• Respond promptly to customer inquiries, complaints, and concerns, resolving issues effectively and professionally.


• Develop and implement strategies to enhance customer satisfaction and loyalty.

Sales and Profitability:

• Achieve and exceed monthly and annual sales targets for used vehicles


• Analyze sales data and market trends to develop effective sales strategies and pricing models.


• Manage inventory levels, ensuring an optimal mix of vehicles to meet customer demand.

Operations Management:

• Oversee the daily operations of the showroom ensuring compliance with company policies and procedures.


• Monitor and control expenses, maintaining budgetary control and maximizing profitability.


• Ensure the proper maintenance and upkeep of the facilities, equipment, and inventory.

Compliance and Reporting:

• Ensure compliance with all applicable laws, regulations, and company policies related to sales.


• Prepare and present regular reports on sales, profitability, customer satisfaction, and operational metrics to senior management.

People Management:

• Lead, mentor, and manage the showroom team (CREs, sales staff, and support staff).


• Set performance goals, monitor KPIs, and conduct regular performance reviews.


• Coach and train team members to enhance product knowledge, customer handling, and sales skills.

Requirements

Qualifications:

• Bachelor’s degree in business administration, Management, or a related field (preferred).


• Minimum of 5 years of experience in the automotive industry, with prior management experience in a showroom.


• Proven track record of achieving sales targets and leading successful teams.


• Excellent customer service, communication, and interpersonal skills.


• Strong analytical and problem-solving abilities.


• Proficiency in computer applications and automotive industry software.