We're Hiring: Storage Administrator (L2 / Senior)
We are looking for an experienced Storage Administrator with a strong L2-level background in managing SAN and NAS environments. The ideal candidate brings deep hands‑on expertise across SAN/NAS platforms including Synology and LaCie, combined with the ability to handle performance tuning, data protection, and cross‑team coordination in complex, high‑availability infrastructure settings.
Key Responsibilities
- Manage and administer SAN and NAS storage infrastructure including Synology NAS systems and LaCie storage devices
- Provision and maintain storage resources — LUNs, volumes, file systems, shared folders, and NAS shares — while ensuring optimal capacity utilization and performance
- Administer SAN switch fabric including zoning, configuration, and ongoing maintenance
- Configure and manage Synology DSM — including user access, shared folder permissions, RAID management, and storage pools
- Implement and manage data protection solutions including snapshots, replication, and disaster recovery strategies using Synology Active Backup and Hyper Backup
- Monitor storage health and performance proactively; conduct root cause analysis (RCA) and apply tuning measures to minimize downtime
- Plan and execute firmware upgrades, patches, and storage migrations with zero data loss and minimal business disruption
- Participate in bridge calls, CAB meetings, and stakeholder engagements to facilitate seamless operations and SLA adherence
- Maintain accurate documentation of storage configurations, capacity trends, and change records
- Provide recommendations on storage scalability, optimization, and future infrastructure planning
Preferred Experience
- 5–10 years of hands‑on experience in storage administration (SAN and NAS environments)
- Hands‑on experience with Synology NAS administration — DSM, Active Backup, Hyper Backup, iSCSI, SMB/NFS
- Familiarity with LaCie direct‑attached and network storage devices
- Strong understanding of SAN fabric management, zoning, and end‑to‑end storage provisioning workflows
- Experience maintaining SLAs and SLOs in production environments with strict uptime requirements
- Exposure to ITIL‑aligned processes, incident management, and change advisory board (CAB) workflows
- Relevant storage certifications preferred (e.g. Synology Certified Professional, Azure AZ‑104)
What We're Looking For
- Strong technical depth in SAN/NAS storage — someone who can independently manage complex environments end to end
- Hands‑on familiarity with Synology and LaCie platforms in production or near‑production settings
- A methodical approach to troubleshooting — comfortable with RCA, performance analysis, and systematic resolution
- Effective communicator who can coordinate across vendor, stakeholder, and internal team touchpoints
- Detail‑oriented with a disciplined approach to documentation, change management, and storage policy compliance
- Proactive mindset — someone who identifies capacity and performance risks before they escalation into incidents
We are looking for someone who combines solid SAN/NAS expertise with the operational discipline and stakeholder maturity to drive reliable, high‑performance storage outcomes in a demanding production environment.