Role & responsibilities
Job Title: Storage Systems Administrator
Position: Senior Storage Systems Administrator
Experience: Minimum 5 Years
Category: Infrastructure / Storage Administration
Primary Location: Bengaluru, India
Employment Type: Full Time
Work Schedule: 24/7 Rotational Shifts
We are looking for an experienced Storage Systems Administrator with strong hands-on expertise in enterprise storage environments, particularly SAN and NAS technologies. The ideal candidate should have deep technical knowledge of NetApp solutions, storage networking, operating systems, and virtualization platforms, along with proven experience in deployment, troubleshooting, and lifecycle management. The candidate must also possess excellent communication and customer management skills and be flexible to work in 24/7 rotational shifts, including weekends and holidays as required.
Your future duties and responsibilities
- Install, configure, monitor, and maintain enterprise storage arrays, including NAS, SAN, and storage switches
- Perform installation, provisioning, configuration, and lifecycle management of enterprise storage solutions
- Administer, configure, and troubleshoot NetApp ONTAP Cluster environments, including ASA r2, AFF A Series, and FAS Series
- Deploy and manage NetApp StorageGRID object storage solutions, including StorageGRID versions 11.0 and 12.0
- Configure and manage NetApp MetroCluster environments for high availability and disaster recovery
- Configure and manage Cisco and NetApp switches for storage connectivity and fabric integration
- Work with Cisco 9336C and NVIDIA/Broadcom BES 53248 switches in enterprise storage environments
- Execute rack and stack activities, including hardware installation, cabling, and physical setup in data centers
- Troubleshoot complex issues across storage, networking, operating system, and virtualization layers
- Work extensively with SAN fabric technologies, particularly Cisco MDS and Brocade
- Provide technical support and participate in customer calls, technical discussions, and escalations while ensuring effective issue resolution
- Administer and troubleshoot operating system platforms including Red Hat Enterprise Linux (RHEL), Debian Linux, and Microsoft Windows Server
- Support RHEL versions 8, 9, and 10; Debian versions 10, 11, and 12; and Windows Server 2022 environments
- Support and troubleshoot VMware vCenter environments, including versions 8 and 9
- Monitor storage and infrastructure environments, identify performance bottlenecks, and recommend optimization opportunities
- Utilize monitoring and management tools including ActiveIQ Unified Manager versions 9.12, 9.14, and 9.16, and LogicMonitor versions 37 and 39
- Prepare and maintain accurate technical documentation, including deployment reports, configuration documents, troubleshooting logs, and incident reports
- Ensure adherence to operational standards, security guidelines, and infrastructure best practices
- Collaborate with cross-functional teams for deployment planning, implementation, troubleshooting, and execution
- Support backup, replication, high availability, and disaster recovery activities
- Work independently and under pressure while maintaining a proactive approach to issue resolution
- Maintain flexibility to work in 24/7 rotational shifts, including weekends and holidays, based on operational requirements
Required qualifications to be successful in this role
Skills Required
- Minimum 5 years of hands-on experience in SAN and NAS storage environments
- In-depth knowledge of NetApp products and technologies, including ONTAP Cluster, ASA r2, AFF A Series, FAS Series, StorageGRID, and MetroCluster
- Strong understanding of storage protocols including NFS, CIFS/SMB, iSCSI, and Fibre Channel
- Hands-on experience with Cisco switches and NetApp switch configurations
- Strong knowledge of SAN fabric technologies, particularly Cisco MDS and Brocade
- Strong troubleshooting skills across storage systems, network infrastructure, operating systems, and virtualization platforms
- Hands-on experience with VMware vCenter versions 8 and 9
- Working knowledge of RHEL versions 8, 9, and 10; Debian versions 10, 11, and 12; and Windows Server 2022
- Experience with ActiveIQ Unified Manager versions 9.12, 9.14, and 9.16
- Experience with LogicMonitor versions 37 and 39
- Proven experience in customer-facing roles, including handling technical calls, escalations, and issue resolution
- Excellent verbal and written communication skills
- Ability to create detailed technical reports, deployment documentation, configuration documents, and incident reports
- Strong analytical and troubleshooting skills with excellent attention to detail
Preferred Qualifications
- Experience working in enterprise or large-scale data center environments
- Familiarity with infrastructure monitoring tools and performance analysis
- Knowledge of backup, replication, high availability, and disaster recovery concepts
- Exposure to automation and scripting technologies
- Strong customer management and interpersonal skills
- Ability to work independently and effectively under pressure
- Strong coordination and collaboration abilities
- Proactive approach to identifying and resolving technical issues