IT Operations Backup Analyst

Carnation Infotech Pvt Ltd.; Hyderabad; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Carnation Infotech Pvt Ltd. Hyderabad is seeking a Storage and Backup Administrator to manage storage and backup environments per IT standards.

You will administer, monitor, maintain, and troubleshoot NAS, NetApp, Commvault, and related systems, coordinating with infrastructure teams to ensure business unit demands are met. The role requires 5+ years of experience with storage and backup technologies, hands-on skills with NetApp and Dell Data Domain, and strong communication to document

Qualifications

• Bachelor's degree in information technology, Computer Science, or related curriculum.
• Preferably with five (5) plus years of related experience with the administration of Storage and Backup technologies.
• Experience with ticket management on the ServiceNow platform.
• Experience in preventing/handling Ransomware attacks.

Responsibilities

• Administer and monitor storage and backup devices per IT standards.
• Troubleshoot and resolve storage, backup, and related server issues.
• Perform daily backups and restores of files, databases, and virtual machines.
• Maintain backup policies and procedures and perform data migrations as needed.
• Coordinate with vendors for incident/problem resolution.

Skills

Storage platforms

Backup platforms

NAS devices

NetApp

Commvault

NDMP

IntelliSnap

LDAP

AD

OCSM

Cloud Insights

Networking

Virtualization

Education

Bachelor's degree in IT/CS

Tools

NetApp

Dell Data Domain

Commvault

NDMP

AIQUM

Cloud Insights

OCSM

Job description

Job Summary:

As a Storage and Backup Administrator, you would be responsible for administration, maintenance, monitoring and troubleshooting issues for storage and Backup related equipment / Applications as per our IT standards. Work with other members of infrastructure team to implement and resolve issues in a collective manner providing highest level of quality as required by Business Units.

How You'll Help Us Connect the World:

• Extensive experience with Storage and Backup platforms (EMC, NetApp, Commvault, etc.)
• Provide day-to-day Storage and backup device operations.
• At least 5+ years experience working with NAS devices, especially NetApp equipment (FAS, AFF and or Cloud ONTAP).
• Able to handle multiprotocol NAS volumes and user authentication using LDAP and AD.
• At least 3+ years experience working with Commvault backups using protocols like NDMP, IntelliSnap, etc.
• Experience using On Command System Manager, DDMC, etc. for managing NetApp and Dell Data Domain devices.
• Experience setting up monitoring tools like AIQUM and Cloud Insights to monitor and alert to any hardware/software-related issues.
• Doing recommended security hardening on Storage and backup devices.
• Troubleshooting/resolving SAN or network-related issues on Storage, backup and server equipment.
• Advanced Knowledge of Server Hardware, virtualization, networking and datacenter.
• Performing daily backups of files, folders, databases, and virtual machines.
• Performing restores of files, folders, databases, and virtual machines.
• Troubleshooting and resolving backup issues as per customer satisfaction.
• Performing maintenance on existing backup systems and databases.
• Advanced storage and backup system configuration and data migration techniques.
• Storage and backup Infrastructure upgrades, patch management
• Troubleshoot performance issues related to the backup and recovery environment.
• Resolve and if needed escape complex incident/problem and provides root cause analysis.
• Providing descriptive and timely updates for all assigned incidents/problems.
• Liaison to vendors on vendor related incidents/problems
• Maintain backup policies and procedures, including the overseeing of the appropriate retention criteria and corresponding legal holds as required.
• Maintain backup policies and procedures, including the overseeing of the appropriate retention criteria and corresponding legal holds as required

Required Qualifications for Consideration:

• Include demonstrated competencies and physical, mental, & interpersonal skills.
• A completed bachelor's degree in information technology, Computer Science, or related curriculum.
• Preferably with five (5) plus years of related experience with the administration of Storage and Backup technologies.
• Keeping up with new technologies and industry trends in Storage and Backup technologies.
• Handling shifts: Handling employee shift rotations and vacations.
• Strong Communication and reporting skills.
• Capable of developing written processes and procedures.
• Ability to work independently in a fast-paced, dynamic environment.
• Experience with ticket management on the ServiceNow platform.
• Experience in preventing/handling Ransomware attacks.