Steward

Mumbai Rozgaar Pvt. Ltd.; Mumbai; On-site; INR 201,000 - 312,000; Full time

Job summary

Mumbai Rozgaar Pvt. Ltd. is seeking a hospitality professional for guest services in our premium dining environment in Mumbai. You will welcome guests, present menus, take and relay orders, and ensure smooth service with a focus on professionalism and guest satisfaction.

The role requires excellent verbal communication, a polished appearance, and the ability to thrive in a fast-paced setting, including weekends and holidays. Prior experience in upscale venues is preferred.

Qualifications

• Experience in premium restaurant, upscale caf, lounge, pub or luxury hotel.
• Good verbal communication and a confident, presentable personality.
• Professional grooming, positive attitude and service-oriented approach.

Responsibilities

• Welcome guests warmly and assist with seating.
• Present menus, explain items and answer basic questions about food and beverages.
• Take orders accurately and communicate with kitchen/bar teams.
• Serve food and beverages professionally following service standards.
• Attend to guest requests promptly and handle basic complaints politely.
• Coordinate with kitchen, bar and service teams to ensure smooth operations.
• Maintain cleanliness and presentation of tables and dining areas.
• Follow restaurant hygiene, grooming and hospitality standards.
• Ensure guests receive attentive, courteous and timely service.

Skills

Verbal communication

Professional grooming

Service orientation

Shift work

Fast-paced hospitality

Job description

Role & responsibilities

• Welcome guests warmly and assist them with seating.
• Present menus, explain menu items and answer basic questions about food and beverages.
• Take food and beverage orders accurately and communicate them to the kitchen or bar team.
• Serve food and beverages professionally, following service standards.
• Attend to guest requests promptly and handle basic complaints politely.
• Coordinate with the kitchen, bar and service team to ensure smooth operations.
• Maintain cleanliness and presentation of tables and guest dining areas.
• Follow restaurant hygiene, grooming and hospitality standards.
• Ensure guests receive attentive, courteous and timely service throughout their visit.

Preferred candidate profile

• Previous experience in a premium restaurant, upscale caf, lounge, pub or luxury hotel.
• Good verbal communication skills and a confident, presentable personality.
• Professional grooming, positive attitude and a service-oriented approach.
• Ability to work in shifts, including weekends and holidays.
• Ability to work well in a fast-paced hospitality environment.
• Preferred experience: Approximately 23 years in restaurant guest service.