Steps India Technology

The Corporate Institute; Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

The Corporate Institute seeks a Senior Relationship Manager – Corporate Coverage (Large Corporates) to drive business growth in Wholesale Banking within Noida/Delhi NCR. You will focus on onboarding, servicing, risk-aware deal structuring, and building strong client relationships to become the bank’s preferred partner.

You will analyze client needs, collaborate with internal teams, and spearhead initiatives to expand revenue from large corporate portfolios while maintaining compliance and risk

Qualifications

• Experience in wholesale banking and client relationship management.

Responsibilities

• Onboard customers with best-in-class service and build deep client relationships.
• Understand client needs, business and sector characteristics to tailor banking solutions.
• Assess customer requirements and structure solutions aligned with bank policies.
• Responsible for customer acquisition, due diligence and recovery.
• Generate diversified revenue sources for wholesale banking and lead campaigns for higher client penetration.

Job description

Position Details

Given below the position details with a Leading Bank:

Role/Job Title

Senior Relationship Manager – Corporate Coverage (Large Corporates)

Function/ Department

Wholesale Banking

Location

Noida/Delhi NCR

Job Purpose

The job purpose is to spearhead business generation within stringent and dynamic regulations and the bank’s risk appetite to expand the volume of trade.

Roles & Responsibilities

• – Ensure seamless customer onboarding by ensuring best in-class customer servicing standards and processes and develop deep relationships to become the client’s banking partner of choice.
• – This role further entails the responsibility of understanding client needs, business and sector characteristics.
• – Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the bank’s policies.
• – The role bearer is accountable for customer acquisition, due diligence and recovery.
• – Ideate to create diversified revenue sources for wholesale banking and facilitate campaigns to increase customer penetration and acquire high quality clients.
• – Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
• – Gather and leverage market intelligence to incorporate best practices.
• – Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.
• – Collaborate with internal stakeholders (Treasury, Risk, Compliance, Legal) to achieve the desired business objectives whilst ensuring maximum efficiency in internal processes.
• – Create and deploy strong mechanisms that can constantly measure and monitor customer satisfaction and envision changes to existing processes to improve specifications and performance.
• – Ensure high quality customer service and review customer complaints in order to maintain customer satisfaction and increase the treasury business.