Relationship Manager – Corporate Coverage – Mid Corporate – Wholesale Banking Steps India Technology

The Corporate Institute; Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

The Corporate Institute in Hyderabad seeks a Relationship Manager – Corporate Coverage (Mid Corporate) to spearhead business growth within regulatory and risk frameworks. You will onboard clients, develop strategic relationships, and collaborate with internal teams to optimize treasury services.

You will assess client needs, structure tailored banking solutions, and drive revenue through diversified channels while ensuring compliance and client satisfaction.

Responsibilities

• Ensure seamless customer onboarding with best-in-class servicing standards and build deep client relationships.
• Understand client needs, business, and sector characteristics.
• Structure solutions to meet customer requirements while aligning with policies.
• Accountable for customer acquisition, due diligence, and recovery.
• Create diversified revenue sources for wholesale banking and run campaigns to grow high-quality clients.
• Study client financials to spot early warnings and prevent potential losses.
• Gather market intelligence to implement best practices.
• Build constructive relationships with internal and external stakeholders to meet goals.
• Collaborate with Treasury, Risk, Compliance, and Legal to achieve objectives efficiently.
• Deploy mechanisms to measure customer satisfaction and improve processes.
• Maintain high-quality service and review complaints to protect treasury business.

Job description

Position Details:

Role: Relationship Manager – Corporate Coverage (Mid Corporate)

Function: Wholesale Banking

Location: Hyderabad

Job Purpose:

The job purpose is to spearhead business generation within stringent and dynamic regulations and the bank’s risk appetite to expand the volume of trade.

Roles & Responsibilities:

• Ensure seamless customer onboarding by ensuring best in-class customer servicing standards and processes, and develop deep relationships to become the client’s banking partner of choice.
• Understand client needs, business, and sector characteristics.
• Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the bank’s policies.
• Accountable for customer acquisition, due diligence, and recovery.
• Ideate to create diversified revenue sources for wholesale banking and facilitate campaigns to increase customer penetration and acquire high quality clients.
• Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
• Gather and leverage market intelligence to incorporate best practices.
• Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.
• Collaborate with internal stakeholders (Treasury, Risk, Compliance, Legal) to achieve the desired business objectives whilst ensuring maximum efficiency in internal processes.
• Create and deploy strong mechanisms that can constantly measure and monitor customer satisfaction and envision changes to existing processes to improve specifications and performance.
• Ensure high quality customer service and review customer complaints in order to maintain customer satisfaction and increase the treasury business.