Relationship Manager/Senior Relationship Manager – Corporate Coverage – Bank Steps India Technology

The Corporate Institute; India; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

The Corporate Institute in Bangalore and Chennai seeks an experienced RM/Sr. Relationship Manager for Corporate Coverage (Mid & Large Corporate) to spearhead business generation within regulatory and risk frameworks.

In Wholesale Banking, you will onboard clients, tailor solutions to client needs, manage due diligence, drive revenue campaigns, monitor risks through financial reviews, and collaborate with internal teams to achieve business objectives while maintaining high client satisfaction.

Responsibilities

• Onboard clients with best-in-class service and build deep relationships to become their banking partner of choice.
• Understand client needs, business and sector characteristics to tailor solutions.
• Assess customer requirements and structure compliant banking solutions.
• Responsible for client acquisition, due diligence and recovery.
• Identify diversified revenue opportunities for wholesale banking and drive campaigns to attract high-quality clients.
• Review client financials to spot early warning signs and mitigate risks for the bank.
• Leverage market intelligence to adopt best practices in client coverage.
• Build and maintain relationships with internal and external stakeholders to achieve business goals.
• Collaborate with Treasury, Risk, Compliance and Legal to ensure efficient processes while meeting objectives.
• Create mechanisms to measure customer satisfaction and continuously improve processes and performance.
• Ensure high-quality service and address customer complaints to grow treasury business.

Job description

Given below the position details with a Leading Bank :

Role/Job Title: RM/Sr. Relationship Manager – Corporate Coverage (Mid & Large Corporate)

Function/ Department: Wholesale Banking

Location : Bangalore & Chennai

Job Purpose

The job purpose is to spearhead business generation within stringent and dynamic regulations and bank’s risk appetite to expand the volume of trade.

Roles & Responsibilities

• – Ensure seamless customer on boarding by ensuring best in-class customer servicing standards and processes and develop deep relationships to become the client’s banking partner of choice.
• – This role further entails the responsibility of understanding client needs, business and sector characteristics.
• – Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the bank’s policies.
• – The role bearer is accountable for customer acquisition, due diligence and recovery.
• – Ideate to create diversified revenue sources for wholesale banking and facilitate campaigns to increase customer penetration and acquire high quality clients.
• – Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
• – Gather and leverage market intelligence to incorporate best practices.
• – Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.
• – Collaborate with internal stakeholders (Treasury, Risk, Compliance, Legal) to achieve the desired business objectives whilst ensuring maximum efficiency in internal processes.
• – Create and deploy strong mechanisms that can constantly measure and monitor the customer satisfaction and envision changes to existing processes to improve specifications and performance.
• – Ensure high quality customer service and review customer complaints in order to maintain customer satisfaction and increase the treasury business.