State Head - Senior Manager

Paytm; Vadodara; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Paytm invites applications for State Head - Senior Manager in Vadodara for the Medium Merchant Business vertical (Oil & Gas / Dairy). This onsite, full-time role focuses on expanding offline EDC merchant deployments and strengthening merchant relationships across multiple locations.

The candidate will hire and coach a sales team, set ambitious goals, drive device sales, resolve merchant queries, and monitor day-to-day operations to ensure robust merchant engagement.

Qualifications

• Experience leading large sales teams in fast-paced environments.
• Strong understanding of offline payments and merchant acquisition.
• Ability to design and implement field sales strategies.
• Excellent communication and people management skills.
• Proven track record in achieving sales targets and building partnerships.

Responsibilities

• Lead the Medium Merchant Business vertical in Vadodara, focusing on Oil & Gas / Dairy.
• Drive swiping device (EDC) sales across assigned areas and channels.
• Hire, mentor, and develop a high-performing sales team.
• Set clear goals, monitor performance, and report metrics to leadership.
• Resolve merchant queries and maintain strong merchant relationships.
• Collaborate with PSU and retail partners to expand acceptance and coverage.

Skills

Team leadership

Sales management

Merchant onboarding

EDC sales

Stakeholder management

Education

Graduation or Post-graduation

Job description

State Head - Senior Manager -Vadodara (Medium Merchant Business 1)

Team: Oil & Gas / Dairy

Location: Vadodara, Gujarat

Commitment: Full-time Employment

Workplace Type: onsite

About Us

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team

The Medium Merchant Business vertical Focused Offline payment solution team. Predominantly dealing with Petrol and gas station Merchants and other Retail business ,handling end to end sales and Operations. Onboarding new merchants for offline solutions and servicing existing merchants. Maintaining good relationship with PSU Companies / Oil marketing Companies.

About the role

The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.

Expectations/ Requirements

• 1. Create an inspiring team environment with an open communication culture.
• 2. Need to drive swiping device sales in the assigned area.
• 3. Resolving merchant queries
• 4. Drive overall engage merchant base
• 5. Capable of hiring and building team
• 6. Set clear team goals
• 7. Delegate tasks and set deadlines
• 8. Oversee day-to-day operation
• 9. Monitor team performance and report on metrics
• 10. Motivate team members
• 11. Discover training needs and provide coaching
• 12. Listen to team members feedback and resolve any issues or conflicts
• 13. Recognize high performance and reward accomplishments
• 14. Encourage creativity and risk-taking
• 15. Suggest and organize team building activities

Education

- Graduation or Post-graduation

Why join us :

We aim at bringing half a billion Indians in to mainstream economy, and everyone working here is striving to achieve that goal. Our success are rooted in our people's collective energy and unwavering focus on the customers, and that's how it will always be. We are the largest merchant acquirer in India.

Compensation:

If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!