Sr Travel Consultant

BCD Travel; Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

BCD Travel is seeking a Senior Travel Consultant in Hyderabad. You will be the face of the company, handling requests from current and new clients to help them travel smart and achieve more. Strong customer service and clear English communication are essential.

You will search and confirm reservations, apply client policies, handle regulatory requirements, and provide industry insights to optimize travel programs. Join a team focused on service excellence and process improvement.

Qualifications

• 5+ years of experience with corporate travel management
• Knowledge of travel industry policies, procedures, and processes
• Proficiency in Amadeus GDS
• Excellent English communication (verbal and written)

Responsibilities

• Search and confirm travel reservations for the customer
• Understand client travel policies and provide consultation
• Fulfill requests regarding regulations (DOT, TSA, passports, visas)
• Provide industry information such as low fares, exchange costs, and penalties
• Review processes and relationships with clients to suggest improvements
• Maintain and expand knowledge of travel industries supported

Skills

Customer service

Communication

Tools

Amadeus GDS

Job description

Senior Travel Consultant

Job Type: Full time

Location: Hyderabad, India

Job Summary

As a Senior Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heartRead on!

What Youll Do

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

What Youll Bring

• Extensive 5+yrs of experience dealing with Corporate Clients from Travel Management experience background.
• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in GDS Amadeus
• Strong verbal and written communication skills in English