Senior Travel Consultant

Travelexie

Kolkata District

On-site

INR 550,000 - 850,000

Full time

10 hours ago
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Benefits offered by this job

Competitive salary and incentive
Professional growth opportunities
Dynamic and collaborative work env
Exclusive travel discounts and perks

Job summary

TravelExie is hiring a Senior Travel Consultant in Kolkata to deliver expert travel planning for corporate and leisure clients. You will handle complex itineraries, negotiate with suppliers, manage bookings, and ensure a seamless experience from start to finish. The ideal candidate has 3+ years in travel and strong customer service.

Join a dynamic team offering growth opportunities, exclusive travel discounts, and a collaborative work environment.

Qualifications

  • 3+ years of experience in the travel industry.
  • Excellent understanding of international travel, visa requirements, and travel regulations.
  • Experience in handling both corporate and leisure travel.
  • Outstanding organizational skills and attention to detail.
  • Exceptional communication and customer service skills.

Responsibilities

  • Generate Revenue and meet the given monthly target through leads provided by the company.
  • Plan and organize complex travel itineraries for both corporate and leisure clients, ensuring all requirements are met.
  • Provide expert advice on travel options, destinations, accommodation, and transportation.
  • Handle travel bookings, including flights, hotels, car rentals, and tours, ensuring the best value and options for clients.
  • Manage travel budgets, ensuring cost-effective solutions while maintaining high-quality services.
  • Handle travel issues and emergencies, offering solutions to ensure minimal disruption for clients.
  • Keep up-to-date with industry trends, travel regulations, and destination information.
  • Assist clients with visa applications, travel insurance, and other documentation needs.
  • Train and mentor junior travel consultants within the team.
  • Ensure excellent customer service at every step, providing personalized attention and timely follow-up with clients.

Skills

Client relationship management
Excellent communication
Organizational skills
Problem-solving
Customer service
Time management

Education

Bachelor’s degree in Travel & Tourism, Hospitality, or a related field

Job description

Job Description: Senior Travel Consultant

Position: Senior Travel Consultant

Location: Kolkata

Company: TravelExie an Unit Of CYC Group

Employment Type: Full-Time

About Company:

Travelexie is a travel and tourism company focused on delivering high-quality, premium services and memorable holiday experiences for a wide range of clients. The company provides end-to-end solutions, from trip conceptualization and planning to execution and post-event support, emphasizing hassle-free service. Its offerings cover corporate and business travelers, individuals, groups, students, honeymooners, and seniors, with specialized services for holidays, MICE, events, inbound travel, rewards and recognition programs, and destination weddings. Packages are curated by experienced professionals from hospitality, hotels, airlines, and travel to meet individual requirements under one roof. Travelexie’s success is driven by guest satisfaction and long-term relationships with customers.

Job Summary:

The Senior Travel Consultant will be responsible for providing expert advice and customized travel itineraries for clients in the corporate and leisure sectors. This role involves understanding client needs, managing bookings, negotiating with travel suppliers, and ensuring a seamless experience from start to finish. The ideal candidate will have extensive knowledge of the travel industry and a passion for customer service.

Key Responsibilities:
  • Generate Revenue and meet the given monthly target through leads provided by the company.
  • Plan and organize complex travel itineraries for both corporate and leisure clients, ensuring all requirements are met.
  • Provide expert advice on travel options, destinations, accommodation, and transportation.
  • Handle travel bookings, including flights, hotels, car rentals, and tours, ensuring the best value and options for clients.
  • Manage travel budgets, ensuring cost-effective solutions while maintaining high-quality services.
  • Handle travel issues and emergencies, offering solutions to ensure minimal disruption for clients.
  • Keep up-to-date with industry trends, travel regulations, and destination information.
  • Assist clients with visa applications, travel insurance, and other documentation needs.
  • Work closely with the Events and Hospitality teams to provide travel support for group events, conferences, and tours.
  • Train and mentor junior travel consultants within the team.
  • Ensure excellent customer service at every step, providing personalized attention and timely follow-up with clients.
Qualifications and Skills:
  • Bachelor’s degree in Travel & Tourism, Hospitality, or a related field.
  • 3+ years of experience in the travel industry
  • Excellent understanding of international travel, visa requirements, and travel regulations.
  • Experience in handling both corporate and leisure travel.
  • Outstanding organizational skills and attention to detail.
  • Exceptional communication and customer service skills.
  • Ability to manage multiple client requests simultaneously and meet deadlines.
  • Problem-solving skills, especially in handling travel disruptions or emergencies.
What We Offer:
  • Competitive salary and incentive package.
  • Professional growth opportunities within the expanding Travel & Tourism and Hospitality sectors.
  • A dynamic and collaborative work environment.
  • Access to exclusive travel discounts and perks.
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