Deputy Manager - Operations Management

Arthur J. Gallagher & Co. (AJG); Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Global reach with local impact

Job summary

Gallagher in India seeks an HR professional to review budgets and develop HR policies, while leading a team and managing HR systems.

You will design policy, set objectives, monitor databases, and coach junior staff, ensuring timely delivery and alignment with business goals across global and local operations.

Qualifications

• Experience reviewing budgets and developing HR policies.
• Design and implement HR policies and set team objectives.
• Monitor HR systems and databases.
• Coaching and developing junior team members.
• Strong project management and stakeholder communication.

Responsibilities

• Review and approve budgets and develop HR policies.
• Design and implement HR policies and set team objectives.
• Monitor HR systems and databases.
• Lead and coach junior team members and participate in appraisals.
• Allocate work and ensure timely delivery of projects.
• Ensure policies are understood by reports, clients and stakeholders.

Skills

Budget oversight

Team leadership

Project management

HR systems

Policy design

Stakeholder management

Education

Associates degree or equivalent

Job description

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities

• Professionals in this group reviews and approves budgets, develops and implements new HR policies and maintains company’s HR systems.


• They are involved in designing and implementing organizations HR policies and setting objectives and goals for the team and also track progress.


• They monitor organizations HR systems as well as databases.


• Professionals at this level act as tech leaders/team leaders and supervise the day to day work of lower level individual contributors.


• They ensure policies, practices and procedures are understood and followed by direct reports, clients and stakeholders.


• They have good project management skills and require appropriate knowledge and skills to make sound judgments and select the alternate course of action.


• They are responsible for managing, coaching junior team members and may provide inputs on appraisals/feedback to employees.


• They are responsible for allocating work and ensure delivery in the defined timeframe.


• They possess relevant work experience and desired knowledge.

About you

Qualifications

• Typically requires an Associates Degree, Vocational/Technical education or equivalent and minimum 3 years prior relevant experience.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation


• Comprehensive benefits programs designed to support your well-being


• Career development opportunities and ongoing learning


• A collaborative, people-first culture with accessible leadership


• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)