Sr. Store Executive- Optical Store

Optorra; Gandhinagar, Ahmedabad District; On-site; INR 179,000 - 234,000; Full time

Job summary

Optorra, a growing multi-store optical brand, is seeking a Sr. Executive - Optical Store for its Gandhinagar location. You will attend walk-in customers, understand eyewear needs and propose suitable frames and lenses.

With 2–3 years in optical retail or related sales, you will coordinate prescriptions, manage billing and ensure customer satisfaction. The role may involve moderate travel to partner institutions and targets monthly sales performance.

Qualifications

• Minimum graduate in any discipline.
• 2–3 years of experience in optical retail or related customer sales.
• Proficiency in Gujarati and Hindi; basic English preferred.

Responsibilities

• Attend walk-in customers and assess eyewear requirements.
• Recommend frames, lenses, sunglasses and related optical products.
• Assist customers in selecting products based on prescription, lifestyle and budget.
• Convert enquiries and store visits into sales.
• Maintain knowledge of frames, lenses, coatings and other products.
• Coordinate with optometrists and internal teams for prescriptions and orders.
• Manage billing, order documentation and basic store records.
• Follow up with customers for delivery and after-sales support.
• Maintain attractive product displays and store presentation.
• Build strong customer relationships and encourage repeat business.

Skills

Customer service

Sales experience

Communication skills

Gujarati

Hindi

Education

Graduate

Tools

POS

Billing software

MS Office

Job description

Brand: Optorra - A Multi-Store Optical Brand

Location: Raysan (Gandhinagar) and Shela (Ahmedabad)

Experience: 2-3 Years

CTC: 16,00021,000 per month

Employment Type: Full-time

Qualification: Minimum Graduate

About the Role

Optorra, a growing multi-store optical brand, is looking for a customer-focused and experienced Sr. Executive - Optical Store for its Gandhinagar location.

The ideal candidate should have at least 2–3 years of experience in optical retail, eyewear, healthcare sales, pharmacy, wellness or a similar customer-facing sales role.

Key Responsibilities

• Attend to walk-in customers and understand their eyewear requirements.
• Recommend suitable frames, lenses, sunglasses and related optical products.
• Support customers in choosing products based on prescription, comfort, lifestyle and budget.
• Convert customer enquiries and store visits into sales.
• Maintain strong knowledge of frames, lenses, coatings and other optical products.
• Coordinate with optometrists and internal teams for prescriptions and customer orders.
• Manage billing, order documentation and basic store records.
• Follow up with customers for order delivery and after-sales support.
• Maintain attractive product displays and overall store presentation.
• Build strong customer relationships and encourage repeat business and referrals.
• Support achievement of monthly store sales targets.

Candidate Profile

• Minimum Graduate in any discipline.
• 2–3+ years of relevant sales experience.
• Prior experience in optical stores / eyewear retail will be strongly preferred.
• Candidates from healthcare, pharmacy, diagnostics, wellness or medical retail sales may also apply.
• Good communication skills in Gujarati and Hindi; basic English preferred.
• Presentable, confident and customer-oriented.
• Good sales, relationship-building and customer-service skills.
• Basic computer, billing and POS knowledge preferred.

Compensation

16,000-21,000 per month CTC, depending on experience and suitability.

This role may involve moderate travel to partner institutions.