Sr. Specialist - Process Analytics - S&M 4D

Genpact; Mumbai; Hybrid; INR 1,500,000 - 3,000,000; Full time

Job summary

Genpact in Mumbai is seeking a Senior Specialist - Process Analytics to drive analytics for commercial operations. You will develop strategies to grow revenue, analyze market trends, and collaborate with sales and marketing to align initiatives end-to-end.

The role emphasizes KPI monitoring, process optimization, and financial analysis to support decision-making and resource allocation, with engagement in new product launches and campaigns.

Qualifications

• Relevant analytics and business strategy background required.
• Experience with market analysis, pricing, and revenue planning.
• Proficiency in data visualization and KPI reporting.

Responsibilities

• Develop and implement revenue growth strategies.
• Analyze market trends and competitive activities.
• Collaborate with sales and marketing for aligned initiatives.
• Monitor KPIs and report on commercial performance.
• Drive process improvements in sales and operations.
• Conduct financial analysis to support decisions.
• Support new product launches and campaigns.

Skills

Agile Methodology

Business Consulting

Business Development

Change Management

Client Relations

Data Visualization

Design Thinking

Digital Business Strategy

Generative AI

Pricing Analytics

Education

Bachelors - Business Analytics

Bachelors - Computer Science

Bachelors - Statistics

Masters - Data Science

Tools

CBAP

Digital Marketing Institute

CMA ICMAI

Pricing Society

CFI

Job description

Sr. Specialist - Process Analytics - S&MReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionThe Commercial Operations Sr. Specialist plays a pivotal role in overseeing and optimizing commercial activities within the organization.\n Roles and Responsibilities: 1. Develop and implement strategies to drive revenue growth; 2. Analyze market trends and competitor activities to identify opportunities and threats; 3. Collaborate with sales and marketing teams to ensure alignment and effectiveness of commercial initiatives; 4. Monitor and report on key performance indicators related to commercial operations; 5. Drive process improvements and efficiency gains in sales and operational processes; 6. Conduct financial analysis to support decision-making and resource allocation; 7. Support the development and execution of new product launches and commercial campaigns.QualificationsBachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data ScienceCertificationsCertified Business Analysis Professional (CBAP) - UpgradUpgrad, Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute, Certified Management Accountant (CMA) - The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI), Certified Pricing Professional - Professional Pricing Society, USAProfessional Pricing Society, USA, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)Required SkillsAgile Methodology, Agile Methodology, Business Consulting, Business Development, Change Management, Client Relations, Collaboration Tools, Content Management, Contract Management, Contract Pricing, Data Visualization, Design Thinking, Digital Business Strategy, Digital Marketing Analytics, Drafting Agreements, Executive Presence, Generative AI, Inclusion, Insight Generation, Marketing Mix, Market Segmentation, Modernizing Operations, People Leadership, Personal Effectiveness, Pricing Analytics {+ 4 more}LanguageEnglish (Required)Language Proficiency -Proficient - C2Additional Job Location -Job TypeRegularMaster Skill List -Process Analytics - S&MRemote Type -HybridWork Shift -Day Job (India)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.