Sr Software Engineer

Milestone Technologies; Bengaluru; Presencial; INR 1 500 000 - 2 300 000; Tempo integral

Resumo da oferta

Milestone Technologies seeks a seasoned Microsoft Dynamics 365 CRM professional to design, develop, customize, and support Dynamics 365 Customer Engagement solutions. The role requires 5-7 years of IT experience with 4+ years in Dynamics 365 CRM and strong capabilities in configuration, customization, and integrations.

You will lead end-to-end CRM deliveries, collaborate with business users and technical teams, mentor juniors, and ensure deployments run smoothly in Agile environments.

Qualificações

• 5-7 years of IT experience with at least 4+ years in Dynamics 365 CRM.
• Hands-on experience in CRM implementation, customization, and support projects.
• Experience with Dynamics 365 online environments.
• Strong understanding of CRM architecture and best practices.
• Experience working in Agile development environments.

Responsabilidades

• Design, develop, and implement Microsoft Dynamics 365 CRM solutions.
• Customize entities, forms, views, dashboards, business process flows, and security roles.
• Develop plugins, custom workflows, custom actions, and integrations using C# and .NET.
• Build client-side customizations using JavaScript and Dynamics 365 Web API.
• Gather requirements and translate into scalable CRM solutions.
• Integrate Dynamics 365 CRM with external applications via REST/SOAP APIs.
• Perform data migration, validation, and system optimization tasks.
• Support deployments, enhancements, upgrades, and production issues.
• Collaborate with functional consultants, business users, and technical teams.
• Mentor junior developers and participate in design reviews.

Conhecimentos

CRM design

CRM customization

End-to-end solution delivery

Mentoring junior developers

Stakeholder management

Ferramentas

Microsoft Dynamics 365 Customer Engagement (CRM)

Dynamics 365 Sales

Dynamics 365 Customer Service

Dynamics 365 SDK

Web API

FetchXML

Dataverse

SQL Server

REST API Integrations

Descrição da oferta de emprego

Job Summary

We are looking for a seasoned Microsoft Dynamics 365 CRM professional with 5-7 years of experience in designing, developing, customizing, and supporting Dynamics 365 Customer Engagement (CE) solutions. The ideal candidate should have strong expertise in CRM configuration, customization, integrations, and end-to-end solution delivery.

Key Responsibilities

• Design, develop, and implement Microsoft Dynamics 365 CRM solutions.
• Customize entities, forms, views, dashboards, business process flows, and security roles.
• Develop plugins, custom workflows, custom actions, and integrations using C# and .NET.
• Build client-side customizations using JavaScript and Dynamics 365 Web API.
• Gather business requirements and translate them into scalable CRM solutions.
• Integrate Dynamics 365 CRM with external applications using REST/SOAP APIs.
• Perform data migration, data validation, and system optimization activities.
• Support deployments, enhancements, upgrades, and production issues.
• Collaborate with functional consultants, business users, and technical teams.
• Mentor junior developers and participate in technical design reviews.

Required Skills

• Microsoft Dynamics 365 Customer Engagement (CRM)
• Dynamics 365 Sales and Customer Service modules
• JavaScript, HTML, CSS
• Dynamics 365 SDK and Web API
• Plugin and Custom Workflow Development
• FetchXML and CRM Security Model
• Dataverse
• SQL Server
• REST API Integrations

Desired Experience

• 5-7 years of IT experience with at least 4+ years in Dynamics 365 CRM.
• Hands-on experience in CRM implementation, customization, and support projects.
• Experience with Dynamics 365 online environments.
• Strong understanding of CRM architecture and best practices.
• Experience working in Agile development environments.

Soft Skills

• Strong communication and stakeholder management skills.
• Excellent problem-solving and analytical abilities.
• Ability to work independently and lead technical discussions.
• Good documentation and client-facing skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.