Microsoft Dynamics CRM Developer

Yitro-Global; Ahmedabad District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Yitro-Global is seeking a Microsoft Dynamics CRM Developer to participate across all development and maintenance phases. The candidate will work with Dynamics CRM entities, administration, workflows, UI/form development, security and data integrations.

The role requires deep knowledge of Dynamics 365 CRM across functional and technical areas, with hands-on experience in Unified Service Desk, Omnichannel, portals, and related tools. Collaboration across departments is essential.

Qualifications

• Bachelor's degree in Business, Computer Science or equivalent experience required.
• Strong written communications especially related to articulating technical specifications.
• 6-12 years of recent experience with Microsoft Dynamics 365 CE/CRM XRM projects.
• Experience in customizations, JavaScript, C#, .NET, HTML, Silverlight, MVC, SQL Server, SSRS including plugins, scripting and form creation.
• Experience with CRM API, REST/ODATA and soap ENDPOINTS.
• Strong understanding of and ability to configure security groups, roles and teams.
• Comfortable using Visual Studio, Azure DevOps, source control, CRM SDK.
• SSIS or other ETL technologies using Scribe.

Responsibilities

• Participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
• Architecting the CRM system, related customizations and reports to model the business organizational process
• Advising business users on best practices for CRM, development or integration processes
• Balance business users requests and requirements with technical constraints
• Building and configuring CRM forms, views, dashboards, workflows and Dynamics Portals
• Developing SSRS reports using Microsoft SQL and FetchXML
• Experience with D365 CDS PowerApps model, automating business processes with Microsoft Flow
• Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
• Maintain code repository, Azure DevOps backlog and source control
• Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system
• Support of the application including fixing application issues

Skills

ERP MS Dynamics

CRM / Contact History

RDBMS Database - MS SQL

ETL

Microsoft Certifications

Education

Bachelor's degree in Business/Computer Science or equivalent

Tools

SSRS

SQL Server

FetchXML

Visual Studio

Azure DevOps

XRMToolbox

Scribe

Job description

Job Summary

• The Microsoft Dynamics CRM Developer will be responsible for participating at an intermediate level in all phases of the development and maintenance life cycle for Dynamics CRM.
• The ideal candidate will have hands-on experience with Dynamics CRM entities, MS Dynamics administration, workflows, configuration (including UI / form development – web + unified client interface), security, reporting / dashboards, migration, custom development (including Unified Service Desk), Omnichannel, web resources, data integrations, and CRM solution file management.
• The candidate must have the ability to manage / prioritize multiple demands from a large user base across multiple departments. The candidate should have deep knowledge of Dynamics 365 CRM in all functional and technical areas.

Key Responsibilities

• Participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
• Architecting the CRM system, related customizations and reports to model the business organizational process
• Advising business users on best practices for CRM, development or integration processes
• Balance business users requests and requirements with technical constraints
• Building and configuring CRM forms, views, dashboards, workflows and Dynamics Portals
• Developing SSRS reports using Microsoft SQL and FetchXML
• Experience with D365 CDS PowerApps model, automating business processes with Microsoft Flow
• Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
• Maintain code repository, Azure DevOps backlog and source control
• Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system
• Support of the application including fixing application issues

Position Requirements:

• A Bachelor's degree in Business, Computer Science or equivalent experience required
• Strong written communications especially related to articulating technical specifications
• 6-12 years of recent experience with Microsoft Dynamics 365 CE/CRM XRM projects
• Experience in customizations, JavaScript, C#, .NET, HTML, Silverlight, MVC, SQL Server, SSRS including plugins, scripting and form creation
• Experience with CRM API, REST/ODATA and soap ENDPOINTS
• Strong understanding of and ability to configure security groups, roles and teams
• Comfortable using Visual Studio, Azure DevOps, source control, CRM SDK
• SSIS or other ETL technologies using Scribe

Desired Skills

• Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint, Mobility
• Developing Azure Logic and Azure Functions
• Familiarity with Data Export Service and Azure SQL
• Microsoft Certifications on Dynamics 365 CE/CR
• Microsoft Certifications on Dynamics 365 CE/CRM preferred

Skills

• ERP MS Dynamics
• CRM / Contact History
• RDBMS Database - MS SQL
• ETL
• ERP MS Dynamics