Sr. Sales Officer

Digitide; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Digitide in Mumbai is seeking a Senior Sales Officer to develop and execute sales plans, identify new BFSI opportunities, and build strong client relationships.

You will lead a team of sales professionals, strategize to meet targets, and collaborate across departments to deliver exceptional customer experiences. 7+ years of sales leadership in BFSI and strong CRM skills are required.

Qualifications

• Bachelor's degree in business-related field or equivalent.
• 7+ years of sales leadership experience in BFSI.
• Proven track record of meeting and exceeding sales targets.
• Strong client relationship and communication skills.
• Experience with CRM systems and data-driven decision making.

Responsibilities

• Lead and manage a team of sales professionals to achieve targets.
• Develop and implement effective sales strategies aligned with company goals.
• Identify and pursue new BFSI opportunities and expand the client base.
• Build and maintain relationships with existing clients for satisfaction and retention.
• Prepare and present sales reports to senior management with insights and recommendations.
• Mentor junior sales team members and ensure compliance with policies.

Skills

Sales leadership

Client relationships

CRM proficiency

Strategic selling

Education

Bachelor's degree

Tools

CRM tools

Sales enablement tools

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As the Senior Sales Officer, you will play a crucial role in developing and executing sales plans, identifying new business opportunities, and building strong client relationships. Your expertise will contribute to the overall growth and success of our company. This position offers an exciting opportunity to make a significant impact and be a key driver of our sales performance.

Responsibilities

• Lead and manage a team of sales professionals, providing guidance and support to achieve sales targets.


• Develop and implement effective sales strategies, ensuring alignment with company goals.


• Identify and pursue new business opportunities within the BFSI sector, expanding our client base.


• Build and maintain strong relationships with existing clients, ensuring their satisfaction and retention.


• Conduct market research and analyze industry trends to stay updated and identify potential growth areas.


• Collaborate with other departments to ensure a seamless sales process and deliver exceptional customer experiences.


• Prepare and present sales reports, providing insights and recommendations to senior management.


• Stay updated with competitor activities and market dynamics, identifying potential threats and opportunities.


• Mentor and develop junior sales team members, fostering a culture of continuous improvement.


• Ensure compliance with sales policies and procedures, maintaining high ethical standards.

Qualifications

• Bachelor's degree in Business Administration, Sales and Marketing, or a related field.


• Minimum 7 years of experience in a sales leadership role, preferably in the BFSI industry.


• Proven track record of achieving sales targets and driving business growth.


• Excellent communication and interpersonal skills, with the ability to build strong client relationships.


• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.


• Proficiency in using CRM systems and sales enablement tools.


• Ability to work independently and manage a diverse sales team.


• Strong leadership and mentoring skills, with a track record of developing high-performing teams.


• Excellent organizational and time management skills, with the ability to prioritize tasks.


• Flexibility to adapt to a dynamic work environment and a willingness to learn and grow.

About Us

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Info

• Job Identification 255149


• Job Category Customer Support/Operations | BPM