Sr Process Associate - Master Data Management -ETP

Tata Consultancy Services; Chennai District; On-site; INR 500,000 - 750,000; Full time

Job summary

Tata Consultancy Services in Chennai is seeking a Sr Process Associate for Master Data Management to maintain accurate employee master data across HR, payroll, timekeeping, and benefits systems. The role requires 3–5 years of experience and a willingness to work in night shifts with 24x7 rotational support, on-site from office.

Responsibilities include data changes, lifecycle transactions, data reconciliation, and IT coordination with Payroll, Benefits, and HRBP teams to ensure compliant, timely

Qualifications

• Bachelor’s degree in HR, Business Administration, Commerce, or related field.
• 3–5 years of experience in HR Operations, Payroll Operations, or Order management.
• Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar).
• Strong understanding of HR operations, payroll inputs, and employee lifecycle management.

Responsibilities

• Maintain employee master data across HR, payroll, timekeeping, and benefits systems.
• Ensure data integrity and compliance with internal policies and labor regulations.
• Collaborate with Payroll, Benefits, IT, and HR Business Partners to support lifecycle events.
• Handle IT tickets related to data changes and system access dependencies.
• Conduct data reconciliation between systems and prepare fallout reports.

Skills

Data integrity

Analytical skills

Reconciliation skills

HR operations knowledge

Payroll inputs understanding

Education

Bachelor’s degree in HR/Business/Commerce

Tools

ADX

WinTeam

LISA

Job description

Role - Sr Process Associate - Master Data Management

Exp Range - 3 to 5 years

Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only.

Job Summary:

The HR Operations & Master Data Administration Specialist is responsible for accurate and timely maintenance of employee master data across HR, payroll, timekeeping, and benefits systems. This role ensures data integrity, compliance with internal policies, labor regulations, and seamless integration between systems such as ADX, WinTeam, and LISA. The position works closely with Payroll, Benefits, IT, and HR Business Partners to support the full employee lifecycle.

Key Responsibilities:

Employee Master Data Management: Perform employee master data changes including:

• Union Code changes (ensuring Benefits team is looped in for all union-related updates)
• Office Location, Supervisor, Job Title changes
• Job Change, Promotion, Demotion, and Employee Transfers (Move Administration)
• Update and maintain Primary Job Number changes (same location and cross-location).

Employee Lifecycle Transactions: Review and process:

• New Hire records and Promotion validations
• Active employee returns from Leave of Absence (LOA)
• Leave of Absence (LOA), Return of Equity (ROE), and employee terminations
• Reactivations and employee status changes
• Manage subcontractor records and personal action requests.

Data Reconciliation & Reporting: Prepare and analyze fallout reports between:

• ADX to WinTeam, LISA to WinTeam (where applicable)
• Perform manual data entry and corrections for all identified fallouts.
• Ensure reconciliation of payroll, HR, and benefits-related data to avoid downstream issues.

Compliance & Review Activities: Conduct periodic and ad-hoc reviews including:

• Anniversary Bonus reviews
• Pay rate and job data audits
• Benefits-impacting changes tied to union code updates
• Ensure data accuracy and compliance with labor laws, union agreements, and organizational policies.

Employee Information Maintenance: Process and validate employee personal data changes:

• Address updates, Email and phone number changes
• Social Insurance Number (SIN) updates

IT & Cross-Functional Coordination: Raise and manage IT service tickets related to:

• Phone number & Email address changes/updates
• System access dependencies linked to employee data changes
• Collaborate with Payroll, Benefits, HR BP’s, and IT teams to ensure seamless processing.
• Strong understanding of HR operations, payroll inputs, and employee lifecycle management
• Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms)
• Strong analytical and reconciliation skills

Preferred Qualifications

• Bachelor’s degree in human resources, Business Administration, Commerce, or a related field
• 3–5 years of experience in HR Operations, Payroll Operations, or Order management