Senior Executive Human Resources

Mindtickle; Pune District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Mindtickle, Pune, seeks a Senior Associate, People Success to own India payroll, compliance, and core HR operations in a global context. You will support US payroll and EOR/PEO management while ensuring accurate HR data across systems.

Ideal candidates bring 5+ years in HR operations, strong compliance knowledge, and proficiency with HiBob, GreytHR, TriNet, and Remote. A Master’s degree in HR or related field is preferred and a proactive, empathetic approach is essential.

Qualifications

• 5+ years in core HR operations, payroll, and compliance.
• Strong understanding of India HR compliances and US labor rules.
• Proficiency with modern HRIS, payroll platforms, and PEO/EOR solutions.
• Excellent written and verbal communication with discretion.
• Meticulous, detail-oriented, and proactive in operations.
• Master's degree or equivalent practical experience in HR/BA.

Responsibilities

• Lead end-to-end India payroll, statutory compliance, and audits.
• Support US payroll processing and global EOR/PEO management.
• Maintain accurate employee records using HiBob, GreytHR, etc.
• Handle employee grievances with professional HR advisory support.
• Improve HR operations for scalability and efficiency.
• Collaborate with stakeholders and ensure audit readiness.

Skills

HR operations

Payroll administration

Multi-country compliance

HRIS proficiency

Communication skills

Organizational skills

Education

Master's degree in HR/BA

Tools

HiBob

GreytHR

TriNet

Remote

Job description

Job Title: Senior Associate, People Success

Working Hours: Afternoon Shift (12:00 PM – 9:00 PM IST

Reporting To: Director, People Operations

Role Overview

Are you passionate about creating seamless employee experiences and driving operational excellence? Are you excited to build a long-term career in global HR operations, payroll, and statutory compliance? We are looking for a meticulous, empathetic, and driven Senior Associate, People Success, to join our People Success team.

This role offers an opportunity to make a sustained impact by supporting and scaling our global People Operations function. You will play a critical role across three key operational pillars: leading end-to-end India payroll, compliance, and core operations, facilitating US payroll operations and PEO/EOR processes, and serving as a trusted point of contact for employee grievances and advisory matters.

This position is ideal for someone with a strong understanding of HR processes, a solid operational mindset, and the ability to manage complex multi-country compliance frameworks in partnership with internal and external stakeholders.

Key Responsibilities

• India Payroll & Statutory Compliance: Prepare, facilitate, and execute end-to-end India payroll while managing statutory compliance, payroll audits, and regulatory filings to ensure complete accuracy and timelines.
• US Payroll & Global Operations: Assist with US payroll processing, multi-state labor compliance, leave of absence (LOA) administration, and EOR/PEO management across platforms like TriNet and Remote.
• HR System Mastery & Data Integrity: Own routine administration and maintain precise employee records across core HR tools, including HiBob and GreytHR, throughout the complete employee lifecycle.
• Employee Grievances & Advisory: Serve as a compassionate primary point of contact for employee inquiries and workplace grievances, delivering thoughtful HR advisory services with discretion and professionalism.
• Process Optimization & Scalability: Improve efficiency, scalability, and consistency of HR operations by reducing manual effort, refining ticketing workflows, and enabling smoother end-to-end people process.
• es.Cross-Functional Collaboration: Partner closely with internal stakeholders - reporting directly to the Director, People Operations - to support company-wide people initiatives, policy implementations, and audit readiness.

Required Qualifications and Skills

• HR Operations Experience: 5+ years of hands-on experience in core HR operations, payroll administration, and lifecycle compliance.
• Multi-Country Compliance Knowledge: Strong practical understanding of India HR compliances alongside exposure to US labor regulations, multi-state compliance, and LOA processes.
• HR Technology Proficiency: Direct proficiency with modern HRIS, payroll, and PEO/EOR platforms, specifically HiBob, GreytHR, TriNet, and Remote.
• Communication & Grievance Handling: Excellent written and verbal communication skills, with an empathetic approach to resolving sensitive employee relations queries.
• Organizational & Proactive Mindset: Meticulous attention to detail, exceptional organizational abilities, and a solution-oriented operational mindset.
• Educational Background: Master’s degree or equivalent practical experience in Human Resources, Business Administration, or a related discipline.

Preferred Qualifications

• Prior experience working within a Product Software or SaaS organization.
• Demonstrated experience handling HR ticketing systems and query management workflows.
• Hands-on experience working directly with PEO/EOR partners for international employee operations.