Sr. Manager Pharma Warehouse Operations

Ethics Innovations; Surat; On-site; INR 2,200,000 - 3,200,000; Full time

Job summary

Ethics Innovations in Surat, Gujarat, is seeking an experienced Sr. Manager Pharma Warehouse Operations to lead end-to-end pharmaceutical warehouse activities.

The role focuses on inventory management, regulatory compliance, and customer satisfaction, with emphasis on warehouse processes and client coordination. You will oversee GDP/GMP compliance, FEFO/FIFO practices, and WMS/ERP operations, driving cost optimization and operational efficiency.

Qualifications

• 8–12 years of experience in warehouse operations.
• MBA / Postgraduate qualification in Supply Chain Management, Logistics, or Operations preferred.
• Strong knowledge of pharma inventory management, GDP, GMP, FEFO and FIFO.
• Experience in team management and client relationship management.
• Knowledge of WMS/ERP systems and warehouse documentation.

Responsibilities

• Manage end-to-end pharmaceutical warehouse operations, including inward, GRN, put-away, storage, picking, packing, dispatch, and inventory control.
• Ensure compliance with GDP, GMP, SOPs, and applicable pharmaceutical warehousing standards.
• Implement FEFO (First Expiry, First Out) and FIFO inventory practices.
• Monitor batch-wise and expiry-wise inventory management and ensure stock rotation.
• Manage warehouse manpower, operational productivity, and team performance.
• Handle client coordination, customer queries, and SLAs.
• Monitor warehouse KPIs, operational costs, productivity, and service quality.
• Ensure accurate stock reconciliation, cycle counts, and periodic physical stock audits.
• Manage WMS/ERP operations and ensure accurate warehouse documentation.
• Ensure proper handling, storage, and traceability of pharmaceutical products.
• Drive process improvements, cost optimization, and operational efficiency.
• Coordinate with internal departments, transporters, vendors, and clients.
• Handle warehouse audits, compliance inspections, and CAPA.
• Take ownership of overall warehouse performance and operational targets.

Skills

Leadership

Analytical

Communication

Problem solving

Education

MBA / Postgraduate in SCM / Logistics / Operations

Tools

WMS/ERP systems

Job description

Job Title: Sr. Manager Pharma Warehouse Operations
Department: Warehouse & Supply Chain Operations
Location: Surat, Gujarat
Industry: Pharma / Pharmaceutical Warehousing & Logistics
Experience: 812 Years
Employment Type: Full-Time

Job Summary

We are looking for an experienced Sr. Manager Pharma Warehouse Operations to manage end-to-end pharmaceutical warehouse operations, ensuring efficient inventory management, operational excellence, regulatory compliance, and customer satisfaction. The candidate must have strong experience in managing pharma warehouses, team handling, warehouse processes, and client coordination.

Key Responsibilities

1. Manage end-to-end pharmaceutical warehouse operations, including inward, GRN, put-away, storage, picking, packing, dispatch, and inventory control.
2. Ensure compliance with GDP, GMP, SOPs, and applicable pharmaceutical warehousing standards.
3. Implement and monitor FEFO (First Expiry, First Out) and FIFO inventory practices.
4. Monitor batch-wise and expiry-wise inventory management and ensure proper stock rotation.
5. Manage warehouse manpower, operational productivity, and team performance.
6. Handle client coordination, customer queries, and service-level agreements (SLAs).
7. Monitor warehouse KPIs, operational costs, productivity, and service quality.
8. Ensure accurate stock reconciliation, cycle counts, and periodic physical stock audits.
9. Manage WMS/ERP operations and ensure accurate warehouse documentation.
10. Ensure proper handling, storage, and traceability of pharmaceutical products.
11. Drive process improvements, cost optimization, and operational efficiency.
12. Coordinate with internal departments, transporters, vendors, and clients.
13. Handle warehouse audits, compliance inspections, and corrective and preventive actions (CAPA).
14. Take ownership of overall warehouse performance and operational targets.

Required Qualifications

• Graduate in any discipline.
• MBA / Postgraduate qualification in Supply Chain Management, Logistics, or Operations will be preferred.

Required Experience & Skills

• 8–12 years of experience in warehouse operations.
• Mandatory experience in pharmaceutical warehouse operations.
• Strong knowledge of pharma inventory management, GDP, GMP, FEFO, and FIFO.
• Experience in team management and client relationship management.
• Knowledge of WMS/ERP systems and warehouse documentation.
• Strong leadership, analytical, communication, and problem-solving skills.
• Ability to manage operational targets and multiple warehouse activities.

Preferred Candidate Profile

• Candidates from Pharma 3PL, Pharmaceutical Distribution, or Pharma Supply Chain backgrounds.
• Experience in managing large-scale warehouse operations.
• Strong understanding of pharmaceutical storage, inventory control, and compliance requirements.

Contact Details

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