Sr Manager - Operations

Aaj Enterprises; Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Aaj Enterprises seeks an experienced Operations Lead for its Gurgaon warehouse to drive end-to-end operational excellence and client stewardship. You will partner with senior leadership to implement strategies, manage improvements, and ensure flawless execution.

The role requires 5+ years in operations within 3PL, with MBA in Operations preferred, and a hands-on, proactive management style to scale the on-ground team in a fast-paced environment.

Qualifications

• Excellent communication skills (both written and verbal).
• Creative thinker with strong problem solving abilities.
• Resourceful and detail oriented.
• Highly organized and hands-on.
• Strong problem solving and analytical skills.
• Ability to plan and execute in high pressure situations.
• Prompt and proactive people manager.

Responsibilities

• Oversee end-to-end operational efficiency across the designated warehouse.
• Act as the face of AAJ for clients, ensuring promises translate into flawless execution.
• Collaborate with senior management to implement operational strategies.
• Lead site-level continuous improvement projects with deliverables and resources.
• Identify bottlenecks and optimize various operational functions.
• Collaborate with stakeholders to identify risks and mitigation strategies.
• Conduct regular operational research and data analysis to track metrics and report to leadership.
• Manage, mentor, and scale the on-ground operations team.

Job description

Responsibilities

• Operational Excellence Client Stewardship: Oversee end-to-end operational efficiency across the designated warehouse.
• You will be the face of AAJ for some of our clients, ensuring that our promises translate into flawless execution.
• Strategy Implementation: Collaborate directly with the senior management to implement and execute the operational strategies aligned with the organizations broader goals.
• Project Management: Lead site-level continuous improvement projects by managing deliverables, allocating resources, and monitoring progress to ensure timely completion.
• Iterative Betterment: Identify process bottlenecks, inefficiencies, and areas for optimization within different operational functions.
• Collaborate with stakeholders to identify project risks, develop mitigation strategies, and implement effective solutions.
• Performance Monitoring: Conduct regular operational research and data analysis to track facility metrics, providing regular reports to senior leadership on areas for improvement.
• Team Leadership: Manage, mentor, and scale the on-ground operations team, reinforcing AAJs culture of ownership and independent decision-making.

Requirements

• Excellent communication skills (both written and verbal)
• Creative
• Resourceful
• Detail-oriented
• Highly organized
• Hands-on
• Strong problem solving and analytical skills
• Ability to plan and execute in high pressure situations
• Prompt and Proactive people manager

Qualifications

• 5+ years of experience in Operations
• Specific experience in 3PL companies
• MBA in Operations from a Top B-school is preferable
• A strategic mind alongside the grit to be hands-on with warehouse operations

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.