Operations Head

Right Advisors; Dadri; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Right Advisors is seeking an experienced Operations Head to lead end-to-end logistics, including transportation, warehousing, and distribution. You will drive service levels, optimize costs, and build a strong leadership culture across regional teams.

The role requires 15+ years in logistics, strong 3PL knowledge, vendor negotiations, and a track record of improving efficiency while ensuring compliance with safety standards.

Qualifications

• Bachelor's Degree in Supply Chain / Logistics / Business Administration (MBA preferred).
• 15+ years of experience in logistics, transportation, or supply chain management.
• Minimum 5 years in a leadership role.
• Strong knowledge of 3PL, freight forwarding, fleet operations, or distribution networks.

Responsibilities

• Oversee daily logistics operations including transportation, warehousing, and distribution.
• Ensure timely delivery and adherence to SLAs.
• Monitor KPIs such as OTIF, turnaround time, cost per shipment, fleet utilization.
• Drive operational efficiency and process improvement initiatives.
• Lead and manage regional/branch operations teams.
• Set performance goals and conduct regular reviews.
• Build a high-performance, accountable operations culture.
• Manage transport vendors, fleet operations, and contract negotiations.
• Optimize route planning and vehicle utilization.
• Ensure regulatory and compliance adherence (RTO, safety norms, insurance).
• Prepare and manage operational budgets.
• Identify cost-saving opportunities without compromising service quality.
• Coordinate with key clients to ensure service excellence.

Skills

Leadership

Logistics expertise

Negotiation

Analytics

Communication

Education

Bachelor's Degree in Supply Chain / Logistics / Business Administration

MBA preferred

Job description

Position: Operations Head

Department: Operations

Location: Delhi/NCR

Reporting To: Managing Director / CEO

Role Overview

We are seeking an experienced and dynamic Operations Head to lead and optimize end-to-end logistics operations. The role involves overseeing transportation, warehousing, supply chain coordination, vendor management, cost optimization, and service delivery excellence. The ideal candidate will have strong leadership capabilities, operational expertise in logistics/3PL, and a proven track record of improving efficiency, reducing costs, and driving operational growth.

Key Responsibilities

• Operations Management
  • Oversee daily logistics operations includetransportation, warehousing, and distribution.
  • Ensure timely delivery and adherence to service-level agreements (SLAs).
  • Monitor KPIs such as OTIF, turnaround time, cost per shipment, fleet utilization, etc.
  • Drive operational efficiency and process improvement initiatives.
• Team Leadership
  • Lead and manage regional/branch operations teams.
  • Set performance goals and conduct regular reviews.
  • Build a high-performance, accountable operations culture.
• Vendor & Fleet Management
  • Manage transport vendors, fleet operations, and contract negotiations.
  • Optimize route planning and vehicle utilization.
  • Ensure regulatory and compliance adherence (RTO, safety norms, insurance).
• Cost Control & Budgeting
  • Prepare and manage operational budgets.
  • Identify cost-saving opportunities without compromising service quality.
  • Monitor fuel costs, maintenance, warehousing expenses, etc.
• Client & Stakeholder Management
  • Coordinate with key clients to ensure service excellence.
  • Handle escalations and resolve operational issues proactively.
  • Work closely with Sales & Finance teams for seamless execution.
• Compliance & Risk Management
  • Ensure adherence to logistics laws, safety standards, and statutory compliance.
  • Implement risk mitigation strategies and contingency planning.

Key Requirements

• Bachelors Degree in Supply Chain / Logistics / Business Administration (MBA preferred).
• 15+ years of experience in logistics, transportation, or supply chain management.
• Minimum 5 years in a leadership role.
• Strong knowledge of 3PL, freight forwarding, fleet operations, or distribution networks.
• Excellent analytical and decision-making skills.
• Strong leadership, communication, and negotiation skills.