Sr Manager Marketing - Mumbai (Lower Parel)

JobItUs; Mumbai; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

JobItUs in Mumbai (Lower Parel) is seeking a Sr Manager Marketing with 6+ years of experience in mechanical/production/metallurgy/electrical engineering. The role focuses on business development, customer growth, and profitable order closures for MS/CS/SS sheets and plates.

You will lead pricing, quotations, negotiations and cross-functional coordination to meet targets while ensuring timely delivery and collections.

Qualifications

• Minimum 6 years of relevant experience for the role.

Responsibilities

• Identify transformer manufacturers, vendors and customers to sell MS, CS and SS sheets and plates.
• Develop new customers and strengthen relationships through visits, calls, emails and meetings.
• Receive and analyse customer enquiries; clarify material specs, grades, dimensions, quantities and delivery needs.
• Prepare competitive quotations based on steel market rates, costing, margins, freight, taxes and terms; obtain approvals.
• Follow up on quotations; negotiate and convert enquiries into orders.
• Negotiate prices, payment terms, credit periods and delivery schedules within approved limits to secure orders with profitability.
• Verify purchase orders against quotes and coordinate with Purchasing, Stores, Planning, Accounts for smooth execution.
• Monitor availability, processing, dispatch and delivery; inform customers about status.
• Follow up on outstanding payments with Accounts to ensure timely collection per terms.
• Coordinate with Quality and Stores to resolve material quality or delivery issues.
• Monitor steel price movements, competitor pricing, demand and industry trends for new opportunities.
• Analyze reasons for lost orders and suggest improvements to boost conversions.
• Achieve sales, business development and collection targets with profitability and retention focus.
• Maintain CRM records of enquiries, quotes, interactions and orders; prepare periodic reports and forecasts.
• Coordinate with internal departments to ensure commitments, timely order execution and customer satisfaction.

Education

B.E./B.Tech in Mechanical/Production/Metallurgy/Electrical Engineering

Job description

Job Title / Position : Sr Manager Marketing

Job Location : Mumbai (Lower Parel)

Experience : Minimum 6 years of relevant experience

Qualification : B.E. / B.Tech in Mechanical, Production, Metallurgy, Electrical Engineering

Salary Budget : 12 to 15 LPA

KEY RESPONSIBILITIES

• 1. Business Development: Identify and approach transformer manufacturers, their vendors, and potential customers for the sale of MS, CS, and SS sheets and plates to achieve assigned sales targets.
• 2. Customer Development: Develop new customers and strengthen relationships with existing customers through regular visits, calls, emails, and business meetings.
• 3. Enquiry Handling: Receive and analyse customer enquiries, understand material specifications, grades, dimensions, quantities, and delivery requirements, and clarify technical or commercial queries.
• 4. Pricing and Quotation Preparation: Prepare competitive quotations based on prevailing steel market rates, costing, margins, freight, taxes, and applicable commercial terms, ensuring timely submission and necessary approvals.
• 5. Quotation Follow-up: Follow up on submitted quotations, understand customer feedback, negotiate where appropriate, and convert enquiries into confirmed orders.
• 6. Negotiation and Order Closure: Negotiate prices, payment terms, credit periods, and delivery schedules within approved limits to secure orders while maintaining profitability.
• 7. Order Processing: Verify customer purchase orders against approved quotations and coordinate with Purchase, Stores, Planning, Accounts, and other relevant departments for smooth order execution.
• 8. Delivery Follow-up: Monitor material availability, processing, dispatch, and delivery schedules, ensuring timely communication with customers regarding order status.
• 9. Payment Collection: Follow up on outstanding and overdue payments in coordination with the Accounts Department to ensure timely collection as per agreed credit terms.
• 10. Customer Complaint Handling: Coordinate with Quality, Stores, and other relevant departments to resolve customer complaints related to material quality, specifications, short supply, or damage.
• 11. Market Intelligence: Monitor steel price movements, competitor pricing, customer demand, industry trends, and new business opportunities in the transformer sector.
• 12. Lost Order Analysis: Analyse reasons for lost orders, including pricing, quality, delivery, and commercial terms, and recommend measures to improve order conversion.
• 13. Sales Target Achievement: Achieve assigned sales, business development, and collection targets while focusing on profitable growth and customer retention.
• 14. CRM and Sales MIS: Maintain updated records of enquiries, quotations, customer interactions, follow-ups, and orders in the CRM system. Prepare periodic sales reports, forecasts, and performance updates for the Marketing Head.
• 15. Cross-Functional Coordination: Coordinate with internal departments to ensure accurate customer commitments, timely order execution, effective issue resolution, and customer satisfaction.