Sr Manager International Service

Schneider Electric; Pune District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Schneider Electric India Pvt. Ltd. seeks an experienced Field Service Engineer to supervise site activities for installation, testing, commissioning, and retrofits of LV/MV switchgear.

You will collaborate with field service engineers and partners for SAT/PAT testing and end-to-end execution. The role includes driving service sales, preparing proposals, managing end-user and EPC accounts, coordinating with clients for technical meetings, and ensuring satisfaction through timely service delivery

Qualifications

• Bachelor's degree in electrical engineering (NBA-accredited institution beneficial).
• Min 5–7 years in technical support or field service roles for electrical equipment.
• Strong understanding of LV/MV switchgear, relays, and electrical testing.

Responsibilities

• Supervise site activities for installation, testing, commissioning, and retrofits.
• Collaborate with field service engineers and service partners for site supervision, SAT/PAT testing, and commissioning.
• Drive sales of service offerings, including preventive maintenance, retrofits, upgrades, and spare parts.
• Identify and develop new business opportunities, particularly in modernization and retrofit projects.
• Prepare and negotiate service proposals, including RFQs, pricing, and commercial terms.
• Manage end-user and EPC accounts.
• Coordinate with clients for technical meetings and project scheduling.
• Ensure customer satisfaction through timely service delivery and effective issue resolution.
• Oversee service order processing, documentation, and invoicing.
• Coordinate with execution and technical teams for equipment delivery and site execution.
• Conduct routine inspections, preventive maintenance, and emergency repairs to ensure operational continuity.
• Provide technical support and troubleshooting, including fault diagnosis, system failure resolution, and on-site or remote assistance.
• Understand technical scopes, including equipment-specific testing and OEM coordination.
• Prepare detailed service reports.
• Ensure adherence to safety protocols and regulatory standards during all service activities.

Skills

LV & MV switchgear

Relays

E-SCADA systems

SAT/PAT procedures

OEM coordination

Electrical testing & commissioning

Education

Bachelor's degree in electrical engineering

Job description

Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

• Supervise site activities for installation, testing, commissioning, and retrofits.


• Collaborate with field service engineers and service partners for site supervision, SAT/PAT testing, and commissioning (End to end activities including service partner order management)


• Drive sales of service offerings, including preventive maintenance, retrofits, upgrades, and spare parts.


• Identify and develop new business opportunities, particularly in modernization and retrofit projects.


• Prepare and negotiate service proposals, including RFQs, pricing, and commercial terms.


• Manage end-user and EPC accounts.


• Coordinate with clients for technical meetings and project scheduling.


• Ensure customer satisfaction through timely service delivery and effective issue resolution.


• Oversee service order processing, documentation, and invoicing.


• Coordinate with execution and technical teams for equipment delivery and site execution.


• Conduct routine inspections, preventive maintenance, and emergency repairs to ensure operational continuity.


• Provide technical support and troubleshooting, including fault diagnosis, system failure resolution, and on-site or remote assistance.


• Understand technical scopes, including equipment-specific testing and OEM coordination.


• Prepare detailed service reports.


• Ensure adherence to safety protocols and regulatory standards during all service activities.

Education & Experience

• Bachelor's degree in electrical engineering (degree must be from an NBA-accredited institution for UAE Society of Engineers approval).


• Min 5–7 years of experience in technical support or field service roles for TERA, VHIH, VH3H, GV3N etc.

Technical Skills

• Strong understanding and hands-on experience with LV and MV switchgear, relays, E-SCADA systems.


• Familiarity with SAT/PAT procedures, OEM coordination, and electrical testing and commissioning.


• Proficiency in preparing technical and commercial proposals.

Soft Skills

• Good communication and negotiation skills.


• Project management


• Customer-centric mindset with a proactive approach to problem-solving

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

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We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

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