Sr Manager - Global Solutions Engineering

Tata Communications; New Delhi; On-site; INR 2,800,000 - 3,600,000; Full time

Job summary

Tata Communications is seeking a highly skilled Solution Architect to own design and development of architectural solutions for complex networks, cloud, security and related domains. The role focuses on translating customer needs into technically viable designs with impact on revenue and profitability.

The candidate should have 7–12 years of relevant experience and a strong foundation in enterprise architecture, high- and low-level design (HLD/LLD), and stakeholder engagement to drive mid-term

Qualifications

• Bachelor's degree in engineering; 7-12 years relevant experience.
• Ability to translate customer and business requirements into technical solutions.
• Understanding of Enterprise Architecture and related business concepts.

Responsibilities

• Serve as a technical expert on solutions design, development, and implementation requirements to address business needs.
• Scan market technology requirements and participate in product development activities to increase brand awareness.
• Ensure compatibility, interoperability, stability, and usability of solution architecture.
• Design and deliver complex solutions per customer requirements and collaborate with sales, products, and engineering teams.
• Support Product team through lifecycle and provide inputs on features from a business/customer perspective.
• Collaborate with clients and stakeholders to provide integrated architecture across multiple products.
• Create and review architecture artifacts and provide guidance on engineering standards and best practices.
• Identify and mitigate Risks, Assumptions, Issues and Decisions through the lifecycle (Pre-sales, Delivery, Support).
• The role may be an individual contributor or lead a small team.

Skills

Enterprise Architecture

Solution Design

Pre-sales support

Stakeholder management

HLD/LLD

Client presentations

Industry trends

Team coordination

Education

Bachelor's degree in Engineering

Job description

Broad outline of the Role

• The role owns the design and development of solution architecture with respect to technical solution design and service design for complex solutions in the respective areas of Network/SDWAN/Cloud and Security/Unified Collaboration/Mobility and IoT/other domains with the objective of increasing revenue, profitability, and market competitive. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results.

Minimum Qualifications & Experience

• Bachelors degree in engineering; 7-12 Years relevant experience

Other Knowledge & Skills

• Ability to translate customer and business requirements into technical solutions.
• Understanding on Enterprise Architecture, business concepts, processes, and requirements
• Experience in creating HLD and LLD
• Developing creative, logical solutions and assisting in the presentation of findings and recommendations to clients
• Industry domain knowledge of key technology and industry trends
• Experience of delivering consulting assignments for customers in design/architecture area
• GREAT presentation and Communication skills

Key Responsibilities

1. Serve as a technical expert on solutions design, development, and implementation requirements to address business needs. Analyze the functionality and constraints of recommended solution across multiple systems or platforms or applications.
2. Scan the technology requirements of market, participate in product development activities, represent in customer or marketing forums to increase brand awareness.
3. Ensure compatibility, interoperability, stability, and usability of solution architecture.
4. Design and deliver complex solutions as per customer requirements. Work with various stakeholders including sales team, products team, engineering team to jointly assess customer requirements.
5. Support the Product team through the product development lifecycle and provide inputs on product features from a business requirements or customer perspective.
6. Work with clients, internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements. Provide an expertise to internal teams and or or external vendors and partners to design complex solutions and ensure effective delivery of the same.
7. Create and review architecture and solution design artifacts. Proactively provide guidance on engineering methodologies, standards, and best practices.
8. Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle (Pre-sales, Delivery, Support)
9. The role may be an individual contributor or may lead a small team.