Sr. Manager - Commercials 4D

Genpact Ltd.; Gurgaon; Hybrid; INR 1,000,000 - 2,000,000; Full time

Job summary

Genpact Ltd. is seeking a Commercial Operations lead to drive efficiency, scalability, and profitability across business units in India. You will analyze market dynamics, collaborate with sales, finance, product, and legal teams, and optimize KPIs to improve outcomes.

The role requires strong analytical and stakeholder-management skills and experience with contract pricing and negotiations. You will mentor a team of commercial professionals, oversee pricing and contracts, and present strategic

Qualifications

• Bachelor’s degree in Commerce, Economics or Finance.
• MBA or Master’s in Business Analytics preferred.
• Certifications in PM or Salesforce are advantageous.

Responsibilities

• Develop and implement strategies to enhance efficiency, scalability, and effectiveness of commercial operations.
• Analyze market trends, customer insights, and competitive dynamics to identify new business opportunities.
• Collaborate with cross-functional stakeholders (sales, finance, product, legal, operations) to align commercial activities with overall business objectives.
• Monitor, track, and optimize KPIs to assess the success of commercial initiatives and drive continuous improvement.
• Lead, mentor, and develop a team of commercial operations professionals, fostering high performance, innovation, and accountability.
• Oversee contracts, pricing structures, and commercial negotiations to maximize profitability while minimizing risk exposure.
• Prepare and deliver regular reports, insights, and strategic recommendations to senior leadership to support informed decision-making.

Skills

Commercial Excellence

Commercial Modeling

Commercial Sales

Contract Management

Critical Thinking

Data Analytics

Drafting Agreements

Financial Analysis

Financial Management

Financial Operations

Qualitative Research

Quantitative Research

Salesforce Sales Cloud

Education

Bachelor's degree in Commerce

Bachelor's degree in Economics

Bachelor's degree in Finance

Master's in Business Administration

Master's in Business Analytics

Job description

**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.**Job Description**Responsibilities:Develop and implement strategies to enhance efficiency, scalability, and effectiveness of commercial operations.Conduct in-depth analysis of market trends, customer insights, and competitive dynamics to identify new business opportunities.Collaborate with cross-functional stakeholders (sales, finance, product, legal, operations) to align commercial activities with overall business objectives.Monitor, track, and optimize key performance indicators (KPIs) to assess the success of commercial initiatives and drive continuous improvement.Lead, mentor, and develop a team of commercial operations professionals, fostering high performance, innovation, and accountability.Oversee contracts, pricing structures, and commercial negotiations to maximize profitability while minimizing risk exposure.Prepare and deliver regular reports, insights, and strategic recommendations to senior leadership to support informed decision-making.**Qualifications**Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics**Certifications**Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA), Salesforce Certified Sales Cloud Consultant - TrailheadTrailhead**Required Skills**Commercial Excellence, Commercial Modeling, Commercial Sales, Contract Management, Critical Thinking, Data Analytics, Drafting Agreements, Financial Analysis Reporting, Financial Management, Financial Operations, Qualitative Research, Quantitative Research, Salesforce Sales Cloud**Language**English**Language Proficiency -**Proficient - C2**Additional Job Location -****Job Type**Regular**Master Skill List -**Commercials**Remote Type -**Hybrid**Work Shift -**Day Job (India)**Why join Genpact?** • **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter • **Make an impact** – Help global enterprises solve business challenges that matter • **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.