Lead - Commercials 3

1401 Genpact India Pvt. Ltd.; Gurgaon; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

Genpact Ltd. in India is seeking a Lead - Commercials to drive end-to-end order-to-cash transformations with a strong focus on digital and analytics. You will interview partners, document requirements, and lead implementation of improved methodologies for client operations.

The role emphasizes cross-functional collaboration, Six Sigma-driven solutions, and influencing client strategies, with a hybrid work setup in India.

Qualifications

• Education: Bachelors in Commerce/Economics/Finance or MBAs in Business Analytics.
• English language requirement: Proficiency in English with upper intermediate (B2).

Responsibilities

• Lead and deliver on project results, including process challenges and transformation plans.
• Interview key partners to gather insights and document results for improvements.
• Document and implement future standard methodologies across the order-to-cash process.
• Create a business case showing potential improvements in client operations.
• Identify opportunities for improvements in commercial operations focusing on digital, analytics, and Six Sigma solutions.
• Provide SME in order-to-cash areas: Sales Planning, Sales Execution, Channel Planning, and Trade Payments.
• Support development of a future operating model aligned with industry-best practices.
• Engage client leadership to communicate recommendations and influence decisions.

Skills

Commercial Excellence

Commercial Modeling

Commercial Sales

Contract Management

Financial Analysis

Financial Management

Financial Operations

Sales

Salesforce Sales Cloud

Education

Bachelor - Commerce

Bachelor - Economics

Bachelor - Finance

Master - Business Administration

Master - Business Analytics

Tools

Salesforce Sales Cloud

Job description

Lead - Commercials Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities:

• Lead and deliver on project results, including process challenges, assessments, standard methodologies, improvement opportunities, and transformation plans.
• Interview key partners to gather insights and accurately capture the results of these discussions for improvement documentation.
• Understand client-specific business and system requirements, and lead efforts to document and implement future standard methodologies across the order-to-cash process.
• Contribute to the creation of a business case that demonstrates potential improvements in client operations.
• Collaborate with the team to identify and propose improvement opportunities in commercial operations, focusing on digital, analytic, and Six Sigma-driven solutions.
• Provide subject matter expertise in various order-to-cash process areas, including Sales Planning, Sales Execution, Channel Planning, and Trade Payments.
• Support the development of a future operating model and ensure alignment with industry-standard best practices.
• Engage with client leadership to communicate recommendations and influence decisions that enhance client sales and commercial strategies.

Qualifications

• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
• Certifications Required Skills Commercial Excellence, Commercial Modeling, Commercial Sales, Contract Management, Financial Analysis Reporting, Financial Management, Financial Operations, Sales, Salesforce Sales Cloud
• Language English (Required)
• Language Proficiency - Upper Intermediate - B2

Additional Job Location - Job Type Regular

Master Skill List - Commercials Remote Type - Hybrid Work Shift - Variable (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations.

Our teams bring deep expertise to shape what AI can do and change how businesses actually run.

Join us to build the career you want — and be on it because you'll be in it.

At Genpact, your expertise grows because you're inside the work.

Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate.

There's a lot to learn here, and room to grow.