Sr. Manager - B2C sales

Zell Education; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Zell Education in Mumbai is seeking a driven Sales Manager to lead, mentor, and scale our sales team. The role focuses on revenue growth, client relationships, and delivering exceptional customer experience.

You will recruit and develop talent, craft effective sales strategies, coordinate with Marketing, Product and Operations, and ensure accurate CRM usage to forecast and drive market share. Experience in EdTech and CRM systems like Salesforce or LeadSquared is highly desirable.

Qualifications

• Proven experience as a Sales Manager in EdTech or similar industry.
• Demonstrated ability to lead and motivate teams to achieve targets.
• Strong communication and negotiation skills.

Responsibilities

• Lead, mentor, and inspire a team of sales professionals, fostering a high-performance culture.
• Develop and execute effective sales strategies to drive revenue growth and expand market share.
• Build and maintain strong relationships with key clients to ensure high levels of customer satisfaction and retention.
• Monitor sales performance and provide regular reports, insights, and forecasts to senior management.
• Collaborate with cross-functional teams (Marketing, Product, Operations) to align sales efforts with overall business objectives.
• Leverage market research and competitor analysis to refine strategies and maintain a competitive edge.
• Lead client negotiations and oversee end-to-end deal closure and contract management.
• Ensure effective utilization of CRM tools and maintain data accuracy for performance tracking.

Skills

Leadership

Sales strategy

Customer relationships

CRM tools

Negotiation

Communication skills

Tools

Salesforce

LeadSquared

NoPaperForms

Job description

At Zell Education, we strive to become India's leading training center by transforming careers through effective, affordable, and accessible skill upgradation. Our primary goal is to deliver high-quality education in collaboration with industry experts and best educational practices.

We have successfully trained 10,000+ students through globally recognized finance and accounting programs such as ACCA, CFA, CPA, and CMA. Zell collaborates with top universities across India, including Bennett University, Mumbai Educational Trust, and Suresh Gyan Vihar University, Jaipur.

Zell Education is also proud to be certified as a Great Place to Work.

Role Overview

We are looking for a driven and strategic Sales Manager to lead, mentor, and scale our sales team. This role requires a strong leader who can drive revenue growth, build high-performing teams, and ensure exceptional customer experience.

Key Responsibilities

• Lead, mentor, and inspire a team of sales professionals, fostering a high-performance and target-driven culture.
• Develop and execute effective sales strategies to drive revenue growth and expand market share.
• Build and maintain strong relationships with key clients to ensure high levels of customer satisfaction and retention.
• Monitor sales performance and provide regular reports, insights, and forecasts to senior management.
• Collaborate with cross-functional teams (Marketing, Product, Operations) to align sales efforts with overall business objectives.
• Leverage market research and competitor analysis to refine strategies and maintain a competitive edge.
• Lead client negotiations and oversee end-to-end deal closure and contract management.
• Ensure effective utilization of CRM tools and maintain data accuracy for performance tracking.

Who Are We Looking For?

Candidate Attributes:

• Proven experience as a Sales Manager, preferably in EdTech or a similar industry.
• Demonstrated ability to lead and motivate teams to consistently achieve and exceed targets.
• Strong understanding of market dynamics, customer behavior, and competitive landscape.
• Excellent communication, presentation, and negotiation skills.
• Highly result-oriented with a strong track record of revenue growth.
• Hands-on experience with CRM tools such as Salesforce, LeadSquared, or NoPaperForms.

Good to Have

• Exposure to finance and accounting courses (ACCA, CFA, CPA, CMA) or similar domains.

Why Join Zell?

• Opportunity to lead and scale impactful sales teams
• Work with a fast-growing EdTech brand transforming careers