1. Job Purpose
To manage the complete proposal and quotation process from receipt of customer RFQs through submission of accurate, competitive and timely offers to the Sales Team. The role will act as the key coordination point between Sales, Factory, Engineering, Purchase, Costing and external vendors to ensure that all technical and commercial inputs are received quickly and consolidated into a professional customer offer.
2. Key Responsibilities
- Receive and review RFQs, enquiries, tender documents and technical/commercial requirements received from the Sales Team.
- Understand customer requirements, scope of supply, specifications, quantities, delivery requirements, documentation and commercial terms.
- Prepare a clear RFQ requirement sheet / proposal checklist and identify missing information or clarifications immediately.
- Coordinate with Sales Team to understand customer priorities, target price, expected delivery, competition and submission deadline.
- Coordinate with Factory, Engineering, Production, Quality, Purchase and other internal departments to obtain technical and commercial inputs.
- Coordinate with approved vendors / suppliers for prices, technical offers, delivery schedules, drawings, datasheets, certificates and other required documents.
- Obtain vendor quotations on priority and negotiate / seek revised commercial offers wherever required to achieve competitive pricing.
- Prepare costing, price build-up, margins and final quotation in coordination with the Sales / Commercial team.
- Prepare technically compliant and commercially competitive offers for submission to the Sales Team within agreed turnaround time.
- Ensure quotations clearly mention scope of supply, exclusions, delivery, payment terms, validity, warranty, taxes, freight and other applicable commercial conditions.
- Follow up continuously with vendors and internal departments for pending inputs and **escalate** delays that may affect the RFQ submission.
- Maintain an RFQ / proposal tracker covering enquiry date, customer, sales person, RFQ value, deadline, status, pending inputs and quotation submission date.
- Prioritize RFQs based on customer importance, business potential, urgency and submission deadline.
- Support Sales Team with technical clarifications, deviations, alternative solutions and value-engineering options wherever required.
- Maintain a database of vendor prices, standard products, lead times, technical documents and historical quotation data for faster future responses.
- Analyze previous quotations and orders to improve costing accuracy, response time and win rate.
- Ensure all proposals are checked for accuracy before release to Sales.
- Support Sales Team during negotiations by providing revised quotations, alternate configurations and **costimpact** information quickly.
- Coordinate with factory after order receipt, wherever required, to ensure the quoted scope, specifications and commercial commitments are correctly understood.
- Maintain confidentiality of customer RFQs, pricing, margins, vendor rates and other commercial information.
3. RFQ-to-Quotation Process Ownership
- RFQ receipt RFQ review Requirement clarification Vendor / Factory enquiry Technical evaluation Costing Commercial review Proposal preparation Internal approval Submission to Sales.
- Set and monitor internal turnaround time for different RFQ categories.
- Ensure urgent RFQs are identified and handled on priority.
- Maintain complete documentation and revision control for every proposal.