Associate Manager - Training PD

Darwinbox Digital Solutions Pvt. Ltd.; Mumbai; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. in Mumbai is seeking a Training Manager for the Bancassurance channel to lead induction, product trainings, and ongoing upskilling for partner bank staff and channel sales teams.

You will collaborate with product and sales to tailor modules, update materials, and ensure compliance with regulatory guidelines while tracking training impact and attendance.

Qualifications

• Bachelor's degree in any discipline; MBA preferred in HR or Marketing.
• 4–7 years of experience in training and development.
• 2–3 years in Bancassurance channel (Life/General Insurance or Mutual Funds).

Responsibilities

• Conduct induction, product training, and upskilling for partner bank employees and channel sales teams.
• Deliver classroom and virtual training on insurance products, sales pitches, objection handling, and regulatory compliance.
• Collaborate with product and sales teams to design training modules tailored to the Bancassurance ecosystem.
• Keep training collateral, toolkits, and e-learning modules updated per regulatory guidelines.

Skills

Training & Development

Stakeholder Management

Regulatory Compliance

Sales Training

Education

Bachelor's degree

MBA in HR/Marketing

Job description

All Location, Mumbai, Maharashtra, India

Permanent - Non FLS

Job Description

Job Description: Training Manager - Banca Channel

Location: [Thane or Vashi]

Reporting To: Head of Training / National Banca Training Head

Employment Type: Full-Time

Key Responsibilities

Training Delivery & Execution:

Conduct induction, product training, and continuous upskilling programs for partner bank employees and channel sales teams.

Deliver engaging classroom and virtual training sessions on insurance/financial products, sales pitches, objection handling, and regulatory compliance.

Collaborate with product and sales teams to design training modules tailored to the Banca ecosystem.

Keep training collateral, toolkits, and e-learning modules updated as per changing market trends and regulatory guidelines (e.g., IRDAI/RBI guidelines where applicable).

Stakeholder Management:

Build and maintain strong relationships with partner bank branch managers, regional heads, and key stakeholders to secure training slots and drive attendance.

Align training calendars with business sales drives, new product launches, and seasonal campaigns.

Performance & Impact Tracking:

Monitor the effectiveness of training programs through post-training assessments, feedback, and on-job performance metrics.

Track key metrics such as staff certification rates, conversion ratios, and productivity (maydays/activation) of bank personnel.

Compliance & Audit:

Ensure 100% adherence to mandatory regulatory and compliance training requirements for all selling personnel in the bank channel.

Maintain up-to-date training attendance records, reports, and dashboards.

Required Qualifications & Skills

Education: Bachelor's degree in any discipline; MBA in HR, Marketing, or a related field is preferred.

Experience:

Minimum [Insert Number, e.g., 4 to 7] years of experience in training and development, with at least [Insert Number, e.g., 2 to 3] years specifically handling the Bancassurance (Life/General Insurance or Mutual Funds) channel.