Sr HR Coordinator - German language expert

Ramboll; Greater Noida; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Ramboll is seeking an experienced HR Operations professional to support employees and managers across multiple countries. You will manage HR lifecycle processes, maintain data in HRIS systems, and ensure timely delivery of daily HR operations tasks.

You will work within a global matrix organization, collaborating with regional teams and the HR Shared Service center, while maintaining strong English communication and process discipline.

Qualifications

• Global HR Operations experience in a multinational setting.
• Experience with HRIS systems, especially Workday.
• Strong customer service mindset and service orientation.
• Excellent English communication and coordination skills.

Responsibilities

• Handle HR operations inquiries and tickets from employees and managers across countries serviced by the HR Shared Service team.
• Provide end-to-end lifecycle support and data maintenance in HRIS systems.
• Maintain HR documents and SOPs reflecting process changes.
• Ensure tasks are completed within agreed timelines and SLA.
• Participate in updates with regional and global HR Ops teams.
• Act as German language expert.

Skills

HR Operations experience

English communication

Education

Bachelor's degree in HR or related field

Tools

Workday

PeopleSoft

Oracle

SAP

Job description

Job Summary

Job Description

Responsibilities

• Handling request and tickets for HR Operations related queries from employees and managers for the countries to which RSC HR team is providing services.
• General Employee Life Cycle support for the countries transitioned or with no local HR department
• Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions.
• Keep the Documents & SoPs updated as per the new changes in the processes
• Ensure all daily deliverables are done as per agreed timelines
• Ensure strong adherence to defined Turnaround time and SLA.
• Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.
• German Language Expert

Functional Competencies

• Knowledge and experience of working in multinational company
• Strong knowledge of HRIS, Ideally Workday
• Strong experience of working in HR Shared Service center environments

Behavioral Competencies

• Experience of working in a global matrixed organization,
• Experience working in a fast-changing environment
• Able to take initiative, and act with confidence

Accountability

Supporting the Team Lead in managing the daily HR Operations activities

Qualifications

Qualification and Experience required:

• HR Operations experience with some international and multi-cultural organization.
• More than 4-7 years of experience of Global HR Operation and Knowledge of driving HR operation processes using any of the HRIS tool (Workday, PeopleSoft, Oracle, SAP or similar).
• Service-minded and knows the importance of good customer service.
• Experience to work in a complex (matrix) organizations.
• Being systematic and have a structured work style with focus on details.
• A good team player and motivated self-starter.
• Very good communication and coordinating skills and fluent in English, both verbal and writing.
• An innovative and problem-solving approach to your tasks.
• Enjoy working in fast-paced environment and have a sense of urgency

Additional information

Personal qualities that will help you succeed in this role include:

• A good team player who communicates well, is open/transparent, takes initiative, and possesses great Interpersonal skills.
• Motivate and mentor the teams, particularly during difficult times.
• Have good organization and negotiation skills.
• Should possess a strong critical thinking attitude - able to see and work for the big picture.
• Judgemental and decision maker - Takes ownership and responsibility for the deliverables from his / her team.
• Active listener and capable of building successful teams.
• Well-structured way of working
• Possess and apply the EDI (Equality, Diversity, and Inclusiveness) mindset.
• Good intercommunication skills to be able to work in close coordination with different nationalities