Sr Engineer - Reliability

United Airlines India Knowledge Center; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

United Airlines India Knowledge Center is seeking a Senior Engineer in Technical Operations Reliability. You will lead advanced analysis of aircraft defects, fleet trends, and reliability actions to improve performance across the fleet.

You will collaborate with Engineering, Maintenance, Planning, and Data teams, provide concise updates and dashboards, mentor others, and ensure sound engineering decisions. Requirements include 5+ years in aviation and a Bachelor’s degree in engineering; fluency

Qualifications

• At least 5 years in aviation, aircraft maintenance, reliability engineering, or related field.
• Bachelor's degree in aeronautical engineering or another engineering discipline.
• Strong knowledge of aircraft systems and fleet health and/or reliability programs.
• Ability to perform drill-down and root-cause analysis using complex, high-volume operational data.
• Strong problem-solving, analytical, communication, and attention-to-detail skills.
• Proficiency in Microsoft Office tools, especially Excel.
• Must be legally authorized to work in India for any employer without sponsorship.
• Must be fluent in English and Hindi (written and spoken).
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

Responsibilities

• Lead analysis of aircraft defects, operational interruptions, system failures, and fleet trends to identify root causes, risks, and improvement opportunities.
• Lead or review fleet, system, and EA effectiveness assessments to determine whether corrective actions and engineering changes are achieving intended reliability outcomes.
• Integrate technical and operational information across projects or fleets, identify gaps or adverse trends, and drive appropriate follow-up or escalation.
• Provide technical guidance and peer review to engineers, promoting consistent analysis, documentation, and effectiveness practices.
• Partner with Engineering, Maintenance, Planning, Data, and other stakeholders to align technical findings, priorities, actions, and closure.
• Provide concise reliability updates, dashboards, recommendations, and decision support to engineering and leadership audiences.
• Lead or support improvements to reliability methods, data quality, tracking, reporting, and team processes.

Skills

Aviation experience

Reliability engineering

Data analysis

Root-cause analysis

Excel proficiency

Education

Bachelor's degree

Aeronautical engineering

Tools

SQL

Power BI

Palantir Foundry

Python

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview And Responsibilities

The Technical Operations Reliability team helps United operate safely and dependably by analyzing aircraft defects and operational disruptions, monitoring fleet and system trends, and supporting effective corrective actions.

The Senior Engineer provides advanced technical leadership across fleet and aircraft-system reliability work. Depending on assignment, the role may lead fleet reliability, EA effectiveness, cross-fleet analysis, or other Reliability initiatives, connecting operational data, engineering actions, and stakeholder decisions to improve aircraft performance.

• Lead analysis of aircraft defects, operational interruptions, system failures, and fleet trends to identify root causes, risks, and improvement opportunities
• Lead or review fleet, system, and EA effectiveness assessments to determine whether corrective actions and engineering changes are achieving intended reliability outcomes
• Integrate technical and operational information across projects or fleets, identify gaps or adverse trends, and drive appropriate follow-up or escalation
• Provide technical guidance and peer review to engineers, promoting consistent analysis, documentation, and effectiveness practices
• Partner with Engineering, Maintenance, Planning, Data, and other stakeholders to align technical findings, priorities, actions, and closure
• Provide concise reliability updates, dashboards, recommendations, and decision support to engineering and leadership audiences
• Lead or support improvements to reliability methods, data quality, tracking, reporting, and team processes

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What's needed to succeed (Minimum Qualifications):

• At least 5 years of experience in aviation, aircraft maintenance, reliability engineering, engineering analysis, or a related field
• Bachelor's degree in aeronautical engineering, another engineering discipline, or a related field
• Strong knowledge of aircraft systems and aircraft fleet health and/or reliability programs
• Ability to perform drill-down and root-cause analysis using complex, high-volume operational data
• Strong problem-solving, analytical, communication, and attention-to-detail skills
• Proficiency in Microsoft Office tools, especially Excel
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English and Hindi (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• FAA A&P license or DGCA-issued equivalent
• Experience with airline reliability programs, Engineering Authorizations, aircraft modifications, maintenance-program changes, or effectiveness reviews
• Familiarity with database querying and data visualization/reporting tools such as SQL, Power BI, Palantir Foundry, or Python
• Experience defining and tracking meaningful operational or reliability metrics
• Experience leading technical reviews, coordinating cross-functional work, mentoring others, or driving improvement actions through closure