Associate Analyst - Reliability Ops Support

United Airlines; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Job summary

United Airlines is seeking an Associate Analyst to join the Technical Operations Reliability team in Gurugram. You will analyze aircraft defects and operational disruptions, provide timely data, and support fleet reliability initiatives to help drive data-driven decisions.

You'll work on regulatory reporting, identify system failures, and collaborate with maintenance and engineering to highlight trends and corrective actions.

Qualifications

• Bachelor's degree or related experience.
• Bachelor's in aeronautical engineering or related disciplines.
• 6 months–2 years of aviation or related experience.
• Knowledge of aircraft systems.
• Strong attention to accuracy and detail.
• Legally authorized to work in India without sponsorship.
• Fluent in English.

Responsibilities

• Provide timely data on aircraft disruptions and tech ops interruptions.
• Regulatory reporting and fleet reliability meetings support.
• Track fleet trends and identify potential issues.
• Assist with reliability initiatives and ad-hoc data requests.

Skills

Data analysis

Analytical thinking

Attention to detail

English fluency

Generative AI

Education

Bachelor's degree or related experience

Bachelors in aeronautical engineering or related

Tools

SQL

Data visualization

Job description

Job Description:

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

The Technical Operations Reliability team ensures United operates safely and dependably by analyzing aircraft defects and operational disruptions. The team monitors trends to notify maintenance and engineering teams of emerging issues and probable corrective actions. The Associate Analyst will aim to provide accurate information and useful insights to help multiple divisions make better data-driven decisions.

Job Overview and Responsibilities

• Provide accurate and useful data on time including, but not limited to, identifying ATA codes for tech ops interruptions, identifying component/ condition/ other details for system failures, identifying top system failures, supporting fleet reliability meetings


• Regulatory reporting and operational support, including dis-positioning chronic items


• Tracking fleet trends and highlighting potential issues by performing operational drill-downs


• Supporting ongoing reliability/fleet initiatives, ad-hoc requests and reporting needs


• Provide accurate and useful data on time including, but not limited to, identifying ATA codes for tech ops interruptions, identifying component/ condition/ other details for system failures, identifying top system failures, supporting fleet reliability meetings

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelors degree or related experience


• Bachelors degree in aeronautical engineering, aircraft maintenance, other engineering or related disciplines


• 6 months - 2 years of experience in aviation, or related fields


• Knowledge of aircraft systems


• Superior attention to accuracy and detail


• Comfort with ambiguity


• Strong problem solving and analytical skills


• Must be legally authorized to work in India for any employer without sponsorship


• Successful completion of interview required to meet job qualification


• Reliable, punctual attendance is an essential function of the position


• Familiarity with Generative AI concepts and prompt writing


• Exposure to AI platforms such as Microsoft Copilot, ChatGPT, Gemini, Claude, Perplexity, and NotebookLM


• Fluent in English (written and spoken)


• Must be legally authorized to work in India for any employer without sponsorship

What will help you propel from the pack (Preferred Qualifications):

• Knowledge of aircraft fleet health and/or reliability programs preferred


• Familiarity with using database querying tools, such as SQL, and data visualization/ reporting tools preferred


• Basic awareness of Generative AI tools (e.g., ChatGPT, Copilot, etc) and the ability to leverage them to improve productivity in technical data analysis, report preparation, documentation, and extracting insights from aircraft maintenance and reliability data.

Requirements: