Sr Digital Product Owner

Rapsys Technologies Pte Ltd.; Mumbai; On-site; INR 3,000,000 - 7,000,000; Full time

Job summary

Rapsys Technologies Pte Ltd. in Mumbai is seeking a Sr Digital Product Owner to steer the strategic development of digital products and collaborate with cross-functional teams to deliver exceptional user experiences.

You will own the product roadmap, lead backlog grooming, and leverage data insights to drive growth. The role demands extensive experience in digital initiatives, strong stakeholder management, and a track record in B2B environments.

Qualifications

• 7+ years of experience as a Product Owner or similar role.
• Experience rolling out digital/online initiatives in B2B environments.
• Strong understanding of agile methodologies and product management.
• Experience with digital marketing initiatives and customer engagement.

Responsibilities

• Create and maintain product roadmap and manage backlogs.
• Lead functional design for enhancements to improve customer experience.
• Oversee backlog pipeline and Scrum Master activities.
• Coordinate with digital marketing agencies and data analytics teams.
• Drive data-driven insights and product performance reviews.
• Support change management for new features across business units.

Skills

Product ownership

Agile methodologies

Stakeholder management

Data analytics

Customer focus

Cross-functional collaboration

Leadership

Growth mindset

Tools

SAP ECC

SAP Hana

SAP Commerce

Job description

We're Hiring: Sr Digital Product Owner!

We are searching for an experienced and visionary Sr Digital Product Owner to lead the strategic development of our digital products. The ideal candidate will bring deep expertise in product management, agile methodologies, and cross-functional collaboration to drive innovation and deliver exceptional user experiences.

Location

Mumbai, India

Work Mode

Work from Office

Role

Sr Digital Product Owner

What You'll Do:

• Create and maintain product roadmap and facilitate detailed pipeline management, prioritisation and product backlog grooming
• Functional design responsibility for enhancements and customer requests - functional lead in feature improvements to drive better customer experience
• Backlog pipeline management and Scrum Master responsibilities.
• Customer Relationship Engagement and co-ordination of digital marketing agency
• Co-ordination of data analytics and insights for the product team
• Business change management - assist BU with rollout of new features and improvements
• Provide guidance and support to product support team for the purpose of delivering superior customer service.
• Identify and implement operational improvements to optimise processes and customer experience where applicable.
• Review and diagnose opportunities for improvement to address goals of the product.
• Evaluate success of features in line with growth hacking process and customer insights.
• Lead discussions and improvement concepts with customers as applicable.
• Facilitate sprint planning, execution, retrospectives and blocker removal.
• Provide functional leadership to the development team on new feature and enhancements.
• Ideation in accordance with design thinking and lean startup techniques, drive improvement through experimentation and growth hacking methodologies.
• Organise and lead relevant training sessions with customers and internal stakeholders.
• Take ownership of all bugs and issues, driving prioritisation and resolution in a timely manner.
• Prepare analytical and business reports by collecting, analysing, and summarising information and trends.
• Provide ongoing measurement and tracking of initiatives and conduct relevant post implementation reviews to assess effectiveness.
• Analyse stakeholder requests for improvements and develop functional, process and data view perspectives on the requirements for use by the development team.
• Comply with WHSE authorities in accordance with the responsibilities matrix

What We're Looking For:

• 7+ years previous experience ina similar owner in either corporate or startup environment
• Strong business and analytical skills
• Previous experience in rollingout digital/online initiatives
• Previous experience in digitalmarketing advantageous
• Strong understanding of thedigital environment and working in agile methodology
• Experience in the product egecommerce, CRM etc, especially in a B2B scenario
• SAP experience highly desirable,including SAP ECC, Hana or SAP Commerce
• Business domain knowledge inquote to cash and / or loyalty programs desirable
• Experience scrum mastering orsimilar roles required
• Strong internal and externalstakeholder management
• Able to lead and engage people
• Strong customer focus, businessengagement and communication skills