Senior Manager - Digital Product Management

Bharti AXA Life Insurance Company; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Bharti AXA Life Insurance Company in Mumbai is seeking a Sr. Manager for Digitalisation and Relationship Management to drive digital transformation across the organization, develop strategies, and oversee adoption of new technologies.

You will lead a team of digital specialists, manage budgets and partners, align initiatives with business goals, and communicate with stakeholders to ensure successful delivery and impact on growth.

Qualifications

• Proven experience in leading digital transformation or digital projects.
• Broad understanding of digital technologies and emerging trends.
• Expertise in project planning, budgeting, and execution including risk management.
• Ability to translate business goals into actionable digital strategies.

Responsibilities

• Develop and implement the digital strategy aligned with business objectives.
• Own large-scale digital product development and implementation as per roadmap.
• Lead planning and execution of digital transformation projects, including partner integration.
• Oversee onboarding technologies to improve customer experience via fintech partnerships, AI, data analytics.
• Lead a team of digital specialists and coordinate internal resources.
• Collaborate with digital IT, core IT, C-dops, product, marketing, and development to support growth.
• Monitor digital metrics to measure impact and identify improvements.
• Identify risks and develop mitigation strategies to keep projects on track.
• Ensure end-to-end process governance with complete documentation.

Skills

Digital strategy

Project management

Team leadership

Stakeholder management

Job description

• Sr. Manager - Digitalisation and Relationship Management
• Information Technology
• Location : Mumbai - Malad

Job Summary

The candidate shall be responsible for driving digital transformation initiatives across an organization by developing and implementing digital strategies, managing digital projects, and overseeing the adoption of new technologies.

Key responsibilities include aligning digital efforts with business goals, managing budgets and resources, leading teams, and communicating with stakeholders to ensure the successful execution of digital projects and the achievement of strategic objectives.

Key Responsibilities

• Strategic Leadership: Develop and implement the organization& digital strategy, ensuring it aligns with overall business objectives.
• Product Lead: The candidate shall work and have end to end ownership on large scale digital product development/implementation as per business and process excellence tech roadmap
• Project Management: Lead the planning and execution of digital transformation projects and more specifically partner integration projects, from inception to completion, ensuring they are delivered on time and within budget.
• Technology Integration: Identify, evaluate, and oversee the implementation of new technologies on our onboarding journeys, bringing in partner delight and enhancing customer experience, by leveraging fintech partnerships, AI embedment, data analytics, and other enhancements to improve new business enablement.
• Team and Stakeholder Management: Lead and manage a team of digital specialists, coordinate internal resources
• Business Alignment: Work with various departments, such as digital IT, core IT, C-dops, product, marketing, product, and development, to ensure digital initiatives support company growth, partner engagement, and thereby help channels achieve business targets.
• Performance and Analysis: Monitor and analyse digital metrics to measure the impact of digital initiatives, identify opportunities for improvement, and report on progress.
• Risk Management: Identify potential project risks and issues and develop mitigation strategies to ensure projects stay on track.
• Document and Process Governance : end to end process management with complete documentations

Qualifications & Skills

• Experience: Proven experience in leading digital transformation or digital projects
• Technical Acumen: Broad understanding of digital technologies and a continuous desire to stay updated on emerging trends and innovations. Techno functional acumen is a must have.
• Project Management Skills: Expertise in project planning, budgeting, and execution ,including risk management.
• Strategic Thinking: Ability to translate business goals into actionable digital strategies and develop business cases for new digital initiatives