Sr. Customer Service Executive - Revenue Assurance

Tata Communications; Pune District; On-site; INR 300,000 - 540,000; Full time

Job summary

Tata Communications Limited is seeking a billing associate in Pune to support day‑to‑day billing operations. The role involves maintaining customer accounts, ensuring accurate invoicing, and assisting in collections to reduce outstanding debt.

The incumbent will work under guidance to deliver quality outcomes, using basic accounting procedures and familiar tools like Excel and Outlook. 0–4 years of relevant experience is suitable for this entry level role in the Pune district.

Qualifications

• Graduate in accounting or finance.
• 0–4 years of relevant experience.

Responsibilities

• Maintain customer accounts and ensure billing is accurate.
• Delivery of billing information to customer's address.
• Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
• Track payments, expenditures process, invoices expense claims, reconcile processed payments.
• Analyse accounts.
• Monthly report generation.

Skills

Basic accounting procedures

Excel

Outlook

Education

Graduate in accounting or finance

Tools

Excel

Outlook

Job description

Broad outline of the Role

• Operational role responsible for supporting billing team in day-to-day operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Minimum Qualifications Experience

• Graduate in accounting or finance
• 0 - 4 years of relevant experience

Other Knowledge Skills

• Basic accounting procedures, Excel, Outlook

Key Responsibilities

1. Maintain customer accounts and ensure billing is accurate.
2. Delivery of billing information to customer's address
3. Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
4. Track payments, expenditures process, invoices expense claims, reconcile processed payments.
5. Analyse accounts
6. Monthly report generation