Sr. Associate - Technical Account Management

JobCrexa; Mumbai; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Media.net, a leading online ad-tech company, is seeking a Sr. Associate - Technical Solutions in Mumbai. You will operate at the intersection of product, design, and business operations to shape user experiences, optimize workflows, and drive efficiency in a fast-paced setting.

Responsibilities include coordinating partner integrations, analyzing data, and driving data-driven improvements while partnering with UI/UX, Engineering, and Business teams to ensure structured execution and alignment.

Qualifications

• 2+ years of experience in product operations, technical solutions, or technical project management.
• Basic understanding of system workflows and integration concepts (e.g., APIs, tools like Postman).
• Familiarity with analytics tools like GA, GTM, Data Studio.

Responsibilities

• Coordinate partner integrations and troubleshoot issues with engineering.
• Build and refine front-end experiences and back-end data flows.
• Collaborate across UI/UX, Engineering and Business teams for aligned execution.
• Define, track and deliver product initiatives with minimal dependencies.
• Create documentation, trackers and workflows for smooth execution.
• Leverage internal tools, GA, GTM, and automation to improve data availability.
• Identify workflow inefficiencies and drive continuous improvement.
• Analyze data to derive actionable insights and drive growth.
• Ideate on landing pages and work with HTML team to implement live pages.
• Support product operations and translate business needs into execution plans.

Skills

Product operations

Technical solutions

Technical project management

API concepts

Google Analytics

Google GTM

Google Data Studio

Postman

MS Office

Education

Bachelor's degree

Tools

Postman

Google Analytics

Google Tag Manager

Google Data Studio

Job description

Media.net is a leading online ad-tech company that develops innovative products for advertisers and publishers. Media.net has one of the most comprehensive portfolios of advertising technology in the industry across search, native, display, mobile, local, products, and video. Media.net manages high-quality ad supply on over 500,000 websites, and its platform and products are licensed by some of the largest publishers, ad networks, and other ad tech companies worldwide.

Media.net is a leading online ad-tech company that develops innovative products for advertisers and publishers. Media.net has one of the most comprehensive portfolios of advertising technology in the industry across search, native, display, mobile, local, products, and video. Media.net manages high-quality ad supply on over 500,000 websites, and its platform and products are licensed by some of the largest publishers, ad networks, and other ad tech companies worldwide. Media.net is one of the largest contextual advertising companies worldwide, with key operation centers across North America, Europe, and Asia. Media.net's US HQ is based in New York, and its Global HQ is in Dubai.

Designation:

Sr. Associate - Technical Solutions

Location:

Mumbai

Type:

Full-Time, In-Office

Join a dynamic team building verticalized marketplaces to drive high-intent lead generation in the Performance business (USA only). As a Sr. Associate - Technical Solutions, you will work at the intersection of product, design, and business operations, playing a crucial role in shaping user experiences, optimizing workflows, and driving efficiency in a fast-paced environment.

Key Responsibilities

• Partner & System Integrations: Coordinate partner integrations, troubleshoot issues, and work with engineering to simplify technical concepts for business stakeholders.
• User Journey & Data Flow Optimization: Build, analyze, and refine front-end user experiences and back-end data flows to enhance efficiency.
• Cross-Functional Collaboration: Coordinate across UI/UX, Engineering, and Business teams to ensure structured execution and alignment.
• Product Roadmap Execution: Define, track, and deliver product initiatives, ensuring minimal operational dependencies.
• Project Management & Documentation: Create detailed documentation, trackers, and workflows for seamless execution.
• Data Management: Leverage internal tools, Google Analytics, Google Tag Manager, and automation solutions to enhance data availability.
• Process Optimization: Identify and resolve workflow inefficiencies, driving continuous improvement.
• Data-Driven Insights: Independently analyze data to derive actionable insights, engaging with business teams to drive growth.
• Creative Problem-Solving: Apply analytical thinking and initiative to streamline operations, improve efficiency, and drive innovation.
• Design & Landing Page Ideation: Ideate on design concepts and landing pages, and work with the HTML team to get them built and live.
• Product Ops & Strategy: Support product operations and contribute to product strategy, translating business needs into structured execution plans.

Who You Are

• A self-starter with a go-getter attitude who takes ownership of initiatives.
• A structured problem-solver with strong analytical and troubleshooting skills.
• Highly organized, detail-oriented, and proactive in execution.
• Strong communicator, able to align cross-functional teams and simplify technical concepts for non-technical stakeholders.
• Thrives in fast-paced environments, managing multiple priorities effectively.
• Passionate about process optimization and operational efficiency.

Qualifications

• 2+ years of experience in product operations, technical solutions, or technical project management.
• Basic understanding of system workflows and integration concepts (e.g., APIs, tools like Postman) is a plus.
• Familiarity with tools like Google Analytics, GTM, Google Data Studio.
• Ability to write effective prompts and leverage AI tools to generate actionable solutions.
• Strong proficiency in MS Office (Excel, PowerPoint, Word).
• Bachelor's degree in any field.
• Preferred but not mandatory: Background in engineering, computer science, data analytics, design, marketing, or related fields.