Sr. Associate - Technical Account Management

Media.net; Mumbai; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Media.net, a leading ad-tech company, seeks a Sr. Associate - Technical Solutions in Mumbai (In-Office). You will bridge product, design, and business operations to improve user experiences, optimize workflows, and drive efficiency in a fast-paced environment.

Ideal candidate has 2+ years in product operations or technical project roles, familiarity with APIs (Postman) and analytics tools (GA, GTM, Data Studio). Strong communication and problem-solving in a collaborative setting are essential.

Qualifications

• 2+ years of experience in product operations, technical solutions, or technical project management.
• Familiarity with APIs and tools like Postman is a plus.
• Experience with Google Analytics, GTM, and Google Data Studio.
• Proficient in MS Office (Excel, PowerPoint, Word).
• Bachelor's degree in any field; engineering/CS/data-related background is preferred.

Responsibilities

• Coordinate partner integrations with engineering to simplify concepts for business stakeholders.
• Build and refine front-end user experiences and back-end data flows to enhance efficiency.
• Coordinate across UI/UX, Engineering, and Business teams for structured execution.
• Define, track, and deliver product initiatives with minimal operational dependencies.
• Create detailed documentation, trackers, and workflows for seamless execution.
• Leverage internal tools, Google Analytics, GTM, and automation to improve data availability.
• Identify and resolve workflow inefficiencies, driving continuous improvement.
• Analyze data to derive actionable insights and engage business teams to drive growth.
• Ideate on design concepts and landing pages with the HTML team to get them live.
• Support product operations and contribute to product strategy, translating business needs into execution plans.

Skills

Analytical skills

Problem solving

Communication

Organized

Cross-functional collaboration

Proactive / self-starter

Education

Bachelor's degree in any field

Engineering / CS background preferred

Tools

Postman

Google Analytics

Google Tag Manager

Google Data Studio

MS Office

Job description

Media.net is a leading online ad-tech company that develops innovative products for advertisers and publishers. Media.net has one of the most comprehensive portfolios of advertising technology in the industry across search, native, display, mobile, local, products, and video. Media.net manages high-quality ad supply on over 500,000 websites, and its platform and products are licensed by some of the largest publishers, ad networks, and other ad tech companies worldwide.

Media.net is one of the largest contextual advertising companies worldwide, with key operation centers across North America, Europe, and Asia. Media.net's US HQ is based in New York, and its Global HQ is in Dubai.

Designation

Sr. Associate - Technical Solutions

Type

Full-Time, In-Office

Join a dynamic team building verticalized marketplaces to drive high-intent lead generation in the Performance business (USA only). As a Sr. Associate - Technical Solutions, you will work at the intersection of product, design, and business operations, playing a crucial role in shaping user experiences, optimizing workflows, and driving efficiency in a fast-paced environment.

Key Responsibilities

• Partner & System Integrations: Coordinate partner integrations, troubleshoot issues, and work with engineering to simplify technical concepts for business stakeholders.
• User Journey & Data Flow Optimization: Build, analyze, and refine front-end user experiences and back-end data flows to enhance efficiency.
• Cross-Functional Collaboration: Coordinate across UI/UX, Engineering, and Business teams to ensure structured execution and alignment.
• Product Roadmap Execution: Define, track, and deliver product initiatives, ensuring minimal operational dependencies.
• Project Management & Documentation: Create detailed documentation, trackers, and workflows for seamless execution.
• Data Management: Leverage internal tools, Google Analytics, Google Tag Manager, and automation solutions to enhance data availability.
• Process Optimization: Identify and resolve workflow inefficiencies, driving continuous improvement.
• Data-Driven Insights: Independently analyze data to derive actionable insights, engaging with business teams to drive growth.
• Creative Problem-Solving: Apply analytical thinking and initiative to streamline operations, improve efficiency, and drive innovation.
• Design & Landing Page Ideation: Ideate on design concepts and landing pages, and work with the HTML team to get them built and live.
• Product Ops & Strategy: Support product operations and contribute to product strategy, translating business needs into structured execution plans.

Who You Are

• A self-starter with a go-getter attitude who takes ownership of initiatives.
• A structured problem-solver with strong analytical and troubleshooting skills.
• Highly organized, detail-oriented, and proactive in execution.
• Strong communicator, able to align cross-functional teams and simplify technical concepts for non-technical stakeholders.
• Thrives in fast-paced environments, managing multiple priorities effectively.
• Passionate about process optimization and operational efficiency.

Qualifications

• 2+ years of experience in product operations, technical solutions, or technical project management.
• Basic understanding of system workflows and integration concepts (e.g., APIs, tools like Postman) is a plus.
• Familiarity with tools like Google Analytics, GTM, Google Data Studio.
• Ability to write effective prompts and leverage AI tools to generate actionable solutions.
• Strong proficiency in MS Office (Excel, PowerPoint, Word).
• Bachelor's degree in any field.
• Preferred but not mandatory: Background in engineering, computer science, data analytics, design, marketing, or related fields.