UnitedLex Corporation is looking for a candidate in India with a background in Document Review, e-Discovery, or Legal Services. You will be responsible for proactive client communication, managing productivity and quality metrics, and providing timely management reports. Applicants should have a degree and 2 years of relevant experience, with preference given to those familiar with Data Breach issues. Strong attention to detail and communication skills are essential for success in this role.
Qualifications
2 years of experience in LPO/Legal Services required.
Preferred experience in Data Breach Response or Incident Response.
Responsibilities
Proactive communication with clients to meet all requirements.
Ensure key metrics, including productivity and quality scores, are met.
Management reporting on performance, costs, and efficiency.
Liaison with other teams/departments.
Skills
Document Review
e-Discovery
Contracts
Data Breach
Compliance
Excel
Communication
Attention to Detail
Decision Making
Root Cause Analysis
Education
Any graduate/Postgraduate
Job description
Candidates with background of Document Review or e-Discovery or Contracts or Data Breach or Compliance are eligible to apply for this role.
Passionate to drive business metrics – Productivity, Quality and other key deliverables
Ability to priorities between multiple complex projects/timelines
Excellent written and Verbal communication
High level of positive attitude with good listening skills
Good decision-making ability
Ability to adapt to any process changes and work on different types of projects
Good knowledge in Excel
Ability to priorities between multiple complex projects/timelines
Strong attention to detail and the ability to conduct root cause analysis
Candidates with demonstrated experience in Data Breach Response, or Incident Response will be preferred
Responsibilities
Proactive communication with client, ensuring all client requirements are met and reports are submitted on time
Ensuring all the key metrices are met including productivity, utilization, quality score, attendance, adherence to timelines
Management Reporting: Reports required by management relating to performance, costs, efficiency, utilization are shared with stake holders on time
Liaison with other teams/departments
Qualifications
Any graduate/Postgraduate with 2 years of experience in LPO/Legal Services.