Specialist Trainer

Regalix; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Generous leave policy

Covid support

Vaccination drives

Well-being sessions

Work flexibility

Job summary

Regalix is seeking a Specialist – Trainer in Hyderabad with 5–7 years of experience to design, deliver and optimize training programs for the team. You will analyze learning needs, develop materials, and conduct new hire and technical orientation sessions, working closely with Operations and Quality to fill gaps and improve performance.

You will stay current with product and process best practices, evaluate new features, and propose rollout plans.

Qualifications

• 5+ years in a trainer or instructional lead role, preferably in client delivery or customer service environments.
• Experience designing and delivering training programs aligned with business objectives.
• Excellent communication and facilitation skills for effective learning experiences.

Responsibilities

• Plan, design, develop, and deliver sustainable training and instructional programs to the team.
• Analyze learning needs and develop appropriate training material and plans.
• Conduct new hire training and technical orientation.
• Collaborate with Operations and Quality teams to assess development needs and address gaps.
• Identify programs to address competency gaps.
• Conduct workshops and refresher training on code types and processes.
• Evaluate training effectiveness and maintain employee training records.

Skills

Leadership

Communication

Analytical thinking

Adaptability

Mentoring

Tools

LMS

Curriculum design tools

Job description

Role: Specialist – Trainer

Experience: 5-7 Years

Location: Hyderabad

Key Responsibilities

• Plan, design, develop, and deliver sustainable strategic training and instructional programs to the team.
• Analyze learning needs and develop appropriate training material and plans.
• Conduct new hire training and technical orientation.
• Work with Operations and Quality teams to assess development needs for existing employees and conduct training to fill gaps.
• Identify programs to address competency gaps.
• Conduct regular workshops and refresher training classes on code types and processes.
• Evaluate effectiveness of training and development programs, utilizing appropriate procedures. Maintain employee training records; track and report on training outcomes.
• Stay current in product and process best practices, tools, and applications.
• Evaluate new product/feature/functionality, conduct feasibility study, and provide suggestions, recommendations and roll-out plan.
• Upskill / groom the reps to improve their domain and troubleshooting capabilities.

What will you need to succeed in this role?

• Strong leadership and mentoring skills to guide and inspire a diverse team towards continuous improvement.
• Expertise in designing and delivering training programs, ensuring they are impactful and aligned with business goals.
• Excellent communication and interpersonal skills to engage with stakeholders and facilitate effective learning experiences.
• Analytical thinking to assess learning needs and measure the effectiveness of training programs.
• Adaptability and continuous learning mindset to stay updated on industry trends, best practices, and evolving training tools.

Good to Have

• Experience in instructional design and curriculum development to create impactful training content.
• Familiarity with e-learning platforms and blended learning techniques to support diverse training needs.
• Certification in training or coaching (such as CPTD or similar) for added credibility.
• Background in operations and quality control to understand cross-functional team needs.
• Proven experience with data-driven assessment of training effectiveness and improvement.

Role Requisites

• 5+ years of experience in a training or instructional lead role, especially in client delivery or customer service environments.
• Demonstrated ability to design and implement training programs that align with business objectives.
• Strong analytical skills to assess learning gaps and training effectiveness.
• Excellent communication and facilitation skills for effective engagement and knowledge transfer.
• Proficiency in tracking training metrics and reporting outcomes to stakeholders.

Whats in it for you?

Constant Learning and an entrepreneurial growth mindset. Employee‑centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well‑being sessions, real‑me grievance redressal, and work flexibility.

We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.