Specialist- Trainer

MarketStar; Bengaluru; On-site; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

Generous Leave Policy

Covid Support

Work Flexibility

Job summary

MarketStar in Bengaluru is looking for a Specialist - Trainer to facilitate new hire training sessions with a focus on engagement and client readiness. You will conduct both on-floor and new hire training, ensuring that trainees meet quality standards.

The ideal candidate should have 4-5 years of experience, particularly in training, with strong product knowledge in LinkedIn Ads and excellent communication skills. The role offers several employee-centric benefits including health insurance and opportunities for personal development.

Qualifications

• 4-5 years of experience with at least 2 years as a trainer.
• Strong understanding of LinkedIn Ads and digital marketing.
• Ability to train effectively and adapt to organizational changes.

Responsibilities

• Facilitate New Hire Training sessions with high engagement.
• Conduct on-floor training/refresher sessions.
• Document training performance and provide feedback to trainees.
• Evaluate trainee performance through assessments.

Skills

Excellent communication skills

Excellent oratory skills

Influencing skills

Good listening & comprehension skills

Intermediate to Advanced Excel proficiency

Hands-on experience in LinkedIn products

Data Analysis skills

Project Management Skills

Job description

Role: Specialist - Trainer

Location: Bangalore

Experience required: 4-5 years, 2 years as trainer.

Job Description

Facilitate new hire training with a high level of engagement with client objectives and client standards for job readiness as goals. Facilitate on‑floor training to bridge product knowledge and skill gaps. Undertake projects to improve our training processes. Own training processes with a high level of accountability keeping in mind the internal as well as external stakeholders. Stay up‑to‑date with the product and process updates. Adopt a data‑centric approach to problem solving.

Responsibilities

• Conduct New Hire Training sessions
• Conduct On‑Floor training/refresher sessions for agents in the production floor
• Stay current in product and process updates, launches and best practices, tools, and applications.
• Document Training performance by way of training reports and give periodic, specific feedback to trainees
• Analyze learner engagement and performance and strive continually to improve the same
• Evaluate new hire trainee performance or on‑floor through objective assessments
• Demonstrate a data‑centric and a structured problem‑solving approach to analyzing business and organizational challenges

Competencies

• Training Delivery: Deliver training sessions to new hires / tenured reps effectively.
• Product Knowledge: Possess excellent knowledge of LinkedIn Ads.
• Adaptability To Dynamic Change: Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization.
• Consultative Selling: Understand and impart consultative selling to the salesforce.
• Proactivity: Proactively identify potential roadblocks in transfer of knowledge and skills and come up with solutions.
• Interpersonal Communication: Communicate clearly and effectively with people inside and outside the team.
• Bias for Action: Complete the deliverables that are assigned.
• Customer Success: Do the right thing for customers.
• Help in production whenever required.

Skill Sets

• Excellent communication skills (verbal and written).
• Excellent oratory skills.
• Influencing skills.
• Giving and receiving feedback effectively.
• Good listening & comprehension skills.
• Intermediate to Advanced level Proficiency in using Excel, Docs and PPT. Passion for Digital Marketing.
• Sound knowledge and hands‑on experience in LinkedIn and competitor products.
• Data Analysis and Data Presentation Skills Project Management Skills

Mandatory Skills

• Training Delivery: Deliver training sessions to new hires / tenured reps effectively.
• Product Knowledge: Having excellent knowledge of LinkedIn Ads.
• Adapting To Change: Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization.
• Proactive Approach: Proactively identifying knowledge and skill gaps & design learning solutions.
• Interpersonal Communication: Communicating clearly and effectively with people inside and outside of the team.

Benefits

Constant Learning and an entrepreneurial growth mindset. Employee‑centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well‑being sessions, real‑time grievance redressal, and work flexibility. We are a people‑first organization with policies and processes that help you bring the best version of yourself into work including fast‑track growth for high‑potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown leaders. Customized training programs that are catered to personal and professional development.

We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.