Specialist - HRO - Employee Lifecycle Management 4A

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Gurgaon; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Genpact is hiring for an HRO Specialist in Employee Lifecycle Management. This role supports end-to-end hiring, candidate communications, ATS maintenance, and smooth recruitment experiences for candidates and hiring teams.

The ideal candidate has HR recruitment or administrative experience, proficiency with HR systems like Workday and ServiceNow, and strong communication skills. Office-based role with evening shifts in India.

Qualifications

• Bachelor's/Master's degrees in business-related fields.
• Experience with HR databases and automated recruiting tools.
• Strong written and verbal communication, customer-service mindset.
• Interpersonal skills across management levels.
• Experience with multiple tools such as Canva, Sterling, G Suite apps.
• Experience using Workday for recruiting processes.
• Excellent attention to detail and organization.

Responsibilities

• Collaborate with Recruiters and Hiring Managers through the recruitment life cycle.
• Schedule interviews and candidate assessments (in-person or virtual).
• Create offer letters and initiate background checks for new hires.
• Provide ad-hoc support for Recruiters.
• Maintain data integrity in HR systems and communicate with stakeholders.
• Utilize Workday and ServiceNow to streamline processes.
• Onboard vendors and process TA invoices.
• Maintain and update TA documents and templates.

Skills

Employee Consultation

Employee Data Management

Employee Experience

Performance Management

Customer service

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Tools

Workday

ServiceNow

Canva

Sterling

Gmail

Google Docs

Google Slides

Google Sheets

Job description

Specialist - HRO - Employee Lifecycle Management

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Inviting applications for the role of HRO [Talent Acquisition]

The Recruitment Coordinator supports the end-to-end hiring process by coordinating interviews, managing candidate communications, maintaining applicant tracking systems, and ensuring a smooth and compliant recruitment experience for candidates and hiring teams.

Responsibilities

• Collaborate with Recruiters and Hiring Managers throughout the recruitment life cycle.
• Manage scheduling for interviews and candidate assessments (in-person or virtual) for candidates, recruiters and team members across the business groups, providing an excellent experience to everyone you work with daily.
• Create offer letters and Initiate background checks for new hires; escal...
• Provide ad-hoc support for Recruiters.
• Maintain data integrity in systems of record by communicating frequently with Recruiters and the HR Strategy & Operations team.
• Fully and accurately utilize Workday and ServiceNow as well as find efficiencies in process wherever needed.
• Track all referrals and process the payment.
• Initiate and monitor new hire onboarding and ensure all onboarding forms are completed.
• Maintain and update the Talent Acquisitions library of documents as our process' evolve.
• Onboard vendors & process TA related invoices.
• Be responsible for updating and maintaining offer letter/contract templates, process documents, training materials, and/or Talent Acquisition policies.

Preferred Qualifications/ Skills

• recruitment or administrative support experience.
• Previous experience with HR databases and automated recruiting tools (Workday, ServiceNow).
• Experience communicating (written and verbal) effectively and tactfully in a customer service manner .
• Strong interpersonal skills in dealing with all levels of management.
• Experience using and maintaining multiple tools such as Canva, Sterling, Gmail, Google Docs, Google Slides, Google Form and Google Sheets .
• Experience coordinating and performing multiple tasks .
• Experience using the Recruiting function in Workday .
• Strong organizational skills, proven attention to detail/accuracy is required .

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, Senior Professional in Human Resources (SPHR) - Human Resource Certification Institute (HRCI)Human Resource Certification Institute (HRCI), SHRM-SCP - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM)

Required Skills

Employee Consultation, Employee Data Management, Employee Experience, Employee Grievances, Performance Evaluation Management, Performance Management (PM)

Language

English

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

HRO - Employee Lifecycle Management

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+