Specialist - Global Trade System

Linde; Kolkata District; On-site; INR 1,400,000 - 2,200,000; Full time

Benefits offered by this job

Loyalty offers

Annual leave

On-site eatery

Employee resource groups

Team support and community

Job summary

Linde Global Support Services Pvt. Ltd in Kolkata, West Bengal, India, is seeking a Specialist for SAP Global Trade System. This on-site, permanent role involves delivering full-scale GTS services, defining global trade processes, managing embargoes, and Denied Party Screening for Linde's partners.

The role requires 3+ years in SAP GTS, an academic degree in Business Administration or Informatics, and ITIL experience. On-site facilities and a collaborative environment are offered.

Qualifications

• 3+ years of experience in a SAP GTS solution based functional role.
• Academic degree in Business Administration or Informatics or a certificated IT education, with ITIL experience.
• Experience in IT service management processes such as change and release management.
• Ability to debug SAP code to some extent to resolve low-level incidents.

Responsibilities

• Provide proactive consulting based on SAP GTS best practices (authorisations, reports, jobs, table structures, new functionality, system integration).
• Contribute to business projects and enhancements, analyze user requirements, and estimate work effort; create functional specifications.
• Create functional solution designs including SAP standard customizing and technical specs for development; use SAP SolMan for change management.
• Perform unit testing, system integration and functional IT testing; support UAT and regression testing; assist cutover planning and hyper care post-go-live.
• Conduct workshops and training sessions to gather requirements and enable knowledge transfer.
• Support incident management and service requests (3rd Level) and analyze/resove defects.
• Assist with system upgrades, integrations, and testing.

Skills

SAP GTS expertise

ITIL knowledge

Analytical thinking

Effective communication

Education

Business Administration or Informatics degree

ITIL certification

Tools

SAP GTS Hana

SAP Solution Manager (SolMan)

Job description

Linde Global Support Services Pvt. Ltd | Business Area: Information Services (IT)

Specialist - Global Trade System

Kolkata, West Bengal, India | Workplace Type: On-Site | Job Type: Regular / Permanent / Unlimited / FTE | Reference Code: req32838

It's about Being What's next. What's in it for you?

Linde Global Support Services Pvt. Ltd | Business Area: Information Services (IT)

Specialist - Global Trade System

Kolkata, West Bengal, India | Workplace Type: On-Site | Job Type: Regular / Permanent / Unlimited / FTE | Reference Code: req32838

It's about Being What's next. What's in it for you?

The Specialist in this position will be offering the full scale of global functional SAP Global Trade System services to corporate and regional units around the globe. Also, provide support and define global trade processes, manage embargoes, and offers a solution for Denied Party Screening of Linde's business partners.

At Linde, employees can enjoy a range of benefits that make the workplace comfortable and enjoyable. These include loyalty offers, annual leave, an on-site eatery, employee resource groups, and teams that provide support and foster a sense of community. These benefits demonstrate Linde's commitment to creating a positive work experience for its employees.

Team

Making an impact. What will you do?

• In this role, you will proactive consulting services based on industry practices leveraging previous project experiences in the SAP GTS areas as described (incl. e.g. user authorisations, reports, jobs, table structures, new functionality, system integration/interfaces)
• You will be part of Business projects and enhancements/continuous improvements lik analysis of user requirement received from customer/work effort estimation/create functional specification documenting the solution
• Create the functional solution design which includes SAP standard customizing as well as technical specifications delivered by the development team by using SAP SolMan as Change Management system
• And Perform unit testing, system integration- & functional (IT-) testing
• Supporting customer during user acceptance testing and regression testing. Resolve defects identified during the testing cycles. Support cut over planning/execution and hyper care phase after go-live
• Conducting workshops and training sessions to gather requirements and provide knowledge transfer
• You will be contributing to Incident Management / Service requests (3rd Level Support) incl. analyzing and resolving the reported issue
• Supporting to perform system upgrades, integrations, and testing

Winning in your role. Do you have what it takes?

• Must have at least 3 years of experience in a SAP GTS solution based functional role.
• Academic degree in Business Administration or - Informatics or a certificated IT education min. 4+ year professional experience in IT processes and ITIL
• Also, practical experience of IT Service Management Processes such as software change and/or release management or application management experience
• You must have the ability to debug SAP code to a certain extent to resolve low level incidents.
• Experience in SAP GTS Edition for Hana with debugging, integration knowledge with other SAP and non-SAP systems.
• Also, effective communication skills are required to influence stakeholders to achieve support and consistency of the overall IT strategies and policies, specifically in their own subject areas.
• Must have excellent analytical skills, together with the ability to think "outside the box".
• Foreign Trade Zone handling within GTS incl. Material balancing

Why you will love working for us!

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde’s industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.

For more information about the company and its products and services, please visit linde.com

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Linde Global Support Services Pvt. Ltd acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.