Technical Lead - SAP Global Trade System

Linde plc; Kolkata District; On-site; INR 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Loyalty program

Annual leave

On-site eatery

Employee groups

Supportive teams

Job summary

Linde plc is seeking a Technical Lead for SAP Global Trade System at its Kolkata, India delivery center. You will deliver global functional SAP GTS services, define trade processes, and support embargoes and Denied Party Screening for worldwide partners.

The role requires 7+ years in SAP GTS and ITIL-based service management, with hands-on ability to debug SAP code, configure SAP SolMan change management, and lead workshops.

Qualifications

• Must have at least 7+ years of experience in a SAP GTS solution based functional role.
• Academic degree in Business Administration or Informatics or a certificated IT education with 10+ years IT experience per posting.
• Experience in IT Service Management processes such as change and release management.

Responsibilities

• Provide global functional SAP GTS services to corporate and regional units.
• Define global trade processes, manage embargoes, and Denied Party Screening solutions.
• Create functional specifications and design SAP configurations with SAP SolMan.
• Perform unit testing, system integration and functional testing.
• Support UAT, regression testing, cutover planning and hyper care post go-live.
• Conduct workshops and training, gather requirements.
• Contribute to incident management and service requests (3rd Level Support).
• Assist system upgrades, integrations, and testing.

Skills

SAP GTS

ITIL

Debug SAP code

Stakeholder communication

Education

Academic degree in Business Administration or Informatics or certificated IT education

10+ years IT/process/ITIL experience

Tools

SAP SolMan

System integration knowledge

Job description

Technical Lead - SAP Global Trade System

Linde Global Support Services Pvt. Ltd | Business Area: Information Services (IT)
Technical Lead - SAP Global Trade System
Kolkata, West Bengal, India | Workplace Type: On-Site | Job Type: Regular / Permanent / Unlimited / FTE | Reference Code: req26707

It's about Being What's next. What's in it for you?

The Technical Lead in this position will be offering the full scale of global functional SAP Global Trade System services to corporate and regional units around the globe. Also, provide support and define global trade processes, manage embargoes, and offers a solution for Denied Party Screening of Linde’s business partners.

At Linde, employees can enjoy a range of benefits that make the workplace comfortable and enjoyable. These include loyalty offers, annual leave, an on-site eatery, employee resource groups, and teams that provide support and foster a sense of community. These benefits demonstrate Linde's commitment to creating a positive work experience for its employees.

Making an impact. What will you do?

• In this role, you will proactive consulting services based on industry practices leveraging previous project experiences in the SAP GTS areas as described (incl. e.g. user authorisations, reports, jobs, table structures, new functionality, system integration/interfaces)
• You will be part of Business projects and enhancements/continuous improvements lik analysis of user requirement received from customer/work effort estimation/create functional specification documenting the solution
• Create the functional solution design which includes SAP standard customizing as well as technical specifications delivered by the development team by using SAP SolMan as Change Management system
• And Perform unit testing, system integration- & functional (IT-) testing
• Supporting customer during user acceptance testing and regression testing. Resolve defects identified during the testing cycles. Support cut over planning/execution and hyper care phase after go-live
• Conducting workshops and training sessions to gather requirements and provide knowledge transfer
• You will be contributing to Incident Management / Service requests (3rd Level Support) incl. analyzing and resolving the reported issue
• Supporting to perform system upgrades, integrations, and testing

Winning in your role. Do you have what it takes?

• Must have at least 7+ years of experience in a SAP GTS solution based functional role.
• Academic degree in Business Administration or – Informatics or a certificated IT education
  min. 10+ year professional experience in IT processes and ITIL
• Also, practicalexperience of IT Service Management Processes such as software change and/orrelease management or application management experience
• You must have the ability to debug SAP code to a certain extent to resolve low level incidents.
• Experience in SAP GTS Edition for Hana with debugging, integration knowledge with other SAP and non-SAP systems.
• Also, effective communication skills are required to influence stakeholders to achieve support and consistency of the overall IT strategies and policies, specifically in their own subject areas.
• Must have excellentanalytical skills, together with the ability to think "outside thebox".
• Foreign Trade Zone handling within GTS incl. Material balancing

Why you will love working for us!

Linde Plc. is a leading global industrial gases and engineering company with 2024 sales of $33 billion and 65,000 employees spread across multiple countries. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

Linde Global Support Services Pvt. Ltd. (LGSS) is a wholly owned subsidiary of Linde, based out of Kolkata, India. It is a Global IT Delivery Center that has been successfully delivering IT Enabled Services to the group companies of Linde, across the world for almost two decades, since 2006. Our goal is to provide and support IT services and solutions that are critical for the operation of the entire group. As part of Linde's core Global IT Team, we cover a wide portfolio of IT services and solutions that ensure the continuous operation of Linde's business across multiple businesses across various geographies, time zones and cultures. The technical teams use their IT skills and experience to maintain and manage the IT applications and infrastructure of the organization.

At Linde Global IT Delivery Center, Kolkata we offer exciting career opportunities to grow and work in leading technologies in a truly global work environment.

Whatever you seek to accomplish, and wherever you want those accomplishments to take you, a career at Linde provides limitless ways to achieve your potential, while making a positive impact in the world. Be Linde. Be Limitless.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Linde Global Support Services Pvt. Ltd acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.