Specialist - Business Development (ISS)

Ark InfoSolutions; India; On-site; INR 400,000 - 700,000; Full time

Job summary

Ark InfoSolutions is seeking an Inside Sales Executive to join our sales team. You will generate and qualify leads, engage prospects by phone, email, and virtual meetings, and drive revenue growth through effective solution selling.

The role requires strong communication, a customer-focused approach, and the ability to meet monthly and quarterly targets. You will collaborate with marketing and customer success to improve lead conversion and maintain the CRM with accurate records.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 1–3 years of inside sales, telesales, business development, or similar role.
• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• Proficiency in CRM software and MS Office/Google Workspace.
• Ability to multitask, prioritize, and work in a target-driven environment.
• Strong interpersonal and relationship-building skills.

Responsibilities

• Generate and qualify leads through outbound calls, emails, and other communication channels.
• Follow up on inbound inquiries and convert prospects into customers.
• Understand customer requirements and recommend suitable products or services.
• Conduct virtual product presentations and sales demonstrations.
• Build and maintain strong relationships with prospective and existing customers.
• Manage the sales pipeline and maintain accurate records in the CRM system.
• Prepare quotations, negotiate pricing within company guidelines, and close sales.
• Achieve monthly, quarterly, and annual sales targets.
• Collaborate with the marketing and customer success teams to improve lead conversion.
• Stay updated on industry trends, competitor activities, and product knowledge.
• Provide regular sales reports and forecasts to management.

Skills

Communication skills

Lead qualification

Negotiation

Multitasking

Target-driven

Prospecting

Education

Bachelor's degree in Business/Marketing or related field

Tools

CRM software

Microsoft Office / Google Workspace

Job description

We are seeking a motivated and results-driven Inside Sales Executive to join our sales team. The ideal candidate will be responsible for generating new business opportunities, qualifying leads, building relationships with prospective customers, and driving revenue growth through phone calls, emails, and virtual meetings. The role requires excellent communication skills, a customer-focused approach, and the ability to achieve sales targets.

Key Responsibilities

• Generate and qualify leads through outbound calls, emails, and other communication channels.
• Follow up on inbound inquiries and convert prospects into customers.
• Understand customer requirements and recommend suitable products or services.
• Conduct virtual product presentations and sales demonstrations.
• Build and maintain strong relationships with prospective and existing customers.
• Manage the sales pipeline and maintain accurate records in the CRM system.
• Prepare quotations, negotiate pricing within company guidelines, and close sales.
• Achieve monthly, quarterly, and annual sales targets.
• Collaborate with the marketing and customer success teams to improve lead conversion.
• Stay updated on industry trends, competitor activities, and product knowledge.
• Provide regular sales reports and forecasts to management.

Required Qualifications

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• 1–3 years of experience in inside sales, telesales, business development, or a similar role.
• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• Proficiency in CRM software and Microsoft Office/Google Workspace.
• Ability to multitask, prioritize, and work in a target-driven environment.
• Strong interpersonal and relationship-building skills.

Preferred Skills

• Experience with B2B or B2C sales.
• Knowledge of sales techniques and lead generation strategies.
• Confidence in handling objections and closing sales.
• Analytical mindset with strong problem-solving skills.
• Self-motivated, proactive, and team-oriented.