Spanish Technical Support

Naukri E Hire Campaign; Bangalore Rural; On-site; INR 250,000 - 380,000; Full time

Job summary

Naukai E Hire Campaign in Bangalore is seeking a customer support associate to handle inquiries via phone, email, or chat. You will provide solutions, maintain CRM records, and collaborate with internal teams to resolve issues.

Ideal candidates have 0-3 years in BPO, excellent English communication, and willingness to work rotational night shifts; knowledge of Spanish is a plus. This position offers a dynamic work environment in a fast-growing company.

Qualifications

• 0-3 years of experience in BPO/Call Centre environment.
• Excellent communication skills in English (written & spoken).
• Ability to work on rotational shifts including night shifts.
• Basic knowledge of Spanish language is an added advantage.

Responsibilities

• Provide exceptional customer service to clients through phone calls, emails, or chats.
• Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
• Maintain accurate records of client interactions using CRM software.
• Collaborate with internal teams to resolve complex issues.

Skills

English communication

Customer service

Spanish (basic)

Tools

CRM software

Job description

Roles and Responsibilities :

• Provide exceptional customer service to clients through phone calls, emails, or chats.
• Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
• Maintain accurate records of client interactions using CRM software.
• Collaborate with internal teams to resolve complex issues.

Job Requirements :

• 0-3 years of experience in BPO/Call Centre environment.
• Excellent communication skills in English (written & spoken).
• Ability to work on rotational shifts including night shifts.
• Basic knowledge of Spanish language is an added advantage.