Spanish Language Executive

Transcom; Gurugram District; On-site; INR 250,000 - 420,000; Full time

Benefits offered by this job

Cab facility - Pick and drop

5-day work week

Job summary

Transcom in Gurugram is hiring for a Spanish-speaking customer support role. The candidate will handle inquiries via phone, email, and chat, resolving issues professionally and maintaining CRM records. The position requires 1-6 years in a BPO/call center and strong communication skills. Night shifts may be required as part of rotational duties.

5-day work week with cab facility provided. Salary is open for the right candidate with no bar.

Qualifications

• C1 certified level proficiency in Spanish (written & spoken).
• 1-6 years of experience in BPO/Call Centre environment.
• Strong communication skills for effective interaction with customers over phone/email/chat.

Responsibilities

• Provide customer support to clients through phone calls, emails, and chats in Spanish language.
• Handle customer inquiries related to products/services offered by the company.
• Resolve customer complaints and concerns in a timely and professional manner.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with internal teams to resolve complex issues.

Skills

Spanish language proficiency (C1)

Communication skills

Multi-channel support (phone,email,chа

Job description

Job description

Company - Transcom

Working Days - 5 Days

Salary - No bar for right Candidate

Cab facility - Pick and drop

Roles and Responsibilities

• Provide customer support to clients through phone calls, emails, and chats in Spanish language.
• Handle customer inquiries related to products/services offered by the company.
• Resolve customer complaints and concerns in a timely and professional manner.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

• C1 certified level proficiency in Spanish language (written & spoken).
• Minimum 1-6 years of experience in BPO/Call Centre environment.
• Strong communication skills for effective interaction with customers over phone/email/chat.
• Ability to work on rotational shifts including night shifts as required.