Spa Managers

Ode Spa; Bengaluru, Mumbai, Jaipur, Ahmedabad District; Remote; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Growth opportunities

Relaxing and luxury-driven environment

Job summary

A premium wellness brand is seeking an experienced Spa Manager to oversee daily operations and staff management. The ideal candidate will have at least 3 years in Spa or Hospitality management, possess strong leadership skills, and ensure exceptional customer service. This role offers a competitive salary, incentives, and opportunities for growth while working in a luxurious environment focused on customer satisfaction and wellness trends.

Qualifications

• 3+ years of experience in Spa, Wellness, or Hospitality management.
• Strong leadership and team management skills.
• Excellent communication and organizational skills.

Responsibilities

• Oversee daily operations of the spa.
• Manage and lead spa staff including therapists and front desk.
• Ensure exceptional customer service and handle client feedback.

Skills

Leadership skills

Team management

Problem-solving skills

Excellent communication

Organizational skills

Knowledge of wellness trends

Experience with spa booking software

Education

Bachelor’s degree in Hospitality or Business Management

Tools

Spa booking software (Zenoti, CRM)

Job description

Masti Health and Beauty Pvt. Ltd | Full time

Goa, Bangalore, Mumbai, Jaipur, Ahmedabad, India | Posted on 02/01/2025

• Country India

Job Description

Job Title: SpaManager

Location:PanIndia

Employment Type:Full-Time

Job Summary:

We are looking for an experienced SpaManager to oversee the daily operations of Ode Spa. Theideal candidate will ensure high-quality customer service,manage staff, optimize spa services, and drive business growthwhile maintaining a relaxing and luxurious experience forclients.

Key Responsibilities:

• Oversee the daily operations ofthe spa, ensuring a smooth and efficient workflow.
  
• Manage and lead spa staff, including therapists, frontdesk, and housekeeping.
  
• Ensureexceptional customer service and handle clientfeedback professionally.
  
• Develop andimplement marketing strategies to increase bookingsand customer retention.
  
• Monitor andmaintain spa inventory, supplies, and equipment.
  
• Ensure compliance with health, safety, andhygiene regulations.
  
• Track sales,revenue, and profitability, optimizing operationalcosts.
  
• Collaborate with the digital teamfor online bookings, promotions, andautomation.
  
• Conduct stafftraining on service excellence, wellness trends, and newtreatments.
  

Why Join Us?

• Lead a premium wellness brandwith a focus on digital transformation.
  
• Competitive salary, incentives, and growthopportunities.
  
• Work in a relaxing andluxury-driven environment.
  

Requirements

Qualifications& Skills:

• Bachelor’sdegree in Hospitality, Business Management, or a relatedfield.
  
• 3+ years ofexperience in Spa, Wellness, or Hospitality management.
  
• Strong leadership, team management, andproblem-solving skills.
  
• Experience withspa booking software and digital tools (Zenoti,CRM, etc.).
  
• Knowledge of spatreatments, wellness trends, and luxury customerservice.
  
• Excellent communication andorganizational skills.